Been getting BSOD

By TamedShot
Sep 6, 2013
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  1. Thank you,

    I would first off like to thank you for taking the time to review my error for Blue Screen.
    Here is my information the error!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Extra information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: CORRUPT_MODULELIST

    Server information: 8b8c48e3-09a3-4aec-b3ba-2329af851881

    If you have any ideas on a solution please contact me and ill do my best to work out this error.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    Check to see if any minidumps were produced by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here. When does the BSOD happen?
  3. TamedShot

    TamedShot Newcomer, in training Topic Starter

    Thanks for taking the time to review my errors. and I uploaded the files for you.

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    A Realtek HD Audio driver is being flagged the minidumps. Do you see any yellow exclamation points (!) in the device manager?
  5. TamedShot

    TamedShot Newcomer, in training Topic Starter

    No yellow exclamation points. I even view show hidden devices
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    Okay, what about the Realtek HD Audio driver? Have you applied all the Windows updates, including all the optional updates?
  7. TamedShot

    TamedShot Newcomer, in training Topic Starter

    Yes I just double checked.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    Are you still getting the BSOD's?
  9. TamedShot

    TamedShot Newcomer, in training Topic Starter

    I updated everything and I reinstalled the driver thank you for helping me out. If I get another one I will inform this thread. Thank you so much for taking time to help me fix the issue. If I may ask im trying to better my skills myself. What did you use to read the .dmp files?
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

  11. TamedShot

    TamedShot Newcomer, in training Topic Starter

    Magic,

    Thank you so much for helping me fix my issues. Im going to read this web page and it will personally help me better my IT skills.


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