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Black/blank screen after logging in to account

By yung Josh
Jan 26, 2015
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  1. This also involves viruses and malware but I need to get past this issue first. I could get to the log in screen but after I log in to the admin account, it is just a blank/black screen. But, if I log into another user account, I could see the desktop just fine. PLEASE HELP! I already tried opening task manager -> run new task -> open windows.exe and still no results. Thanks!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Sounds like you need to do a fresh Windows re-install
     

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