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Black screen after loading games or movies

By TrekExpert
Mar 6, 2011
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  1. Hey. My friends computer has a problem where it crashes and the screen goes black every time he tries to load a game or play a movie. I don't have a whole lot of details on his system as he doesn't know a lot about computers, but I do know it is a computer about 4 years old with integrated graphics running windows XP. I know it isn't a lot of information but if any one has any idea of what it could be i would appreciate it. Thanks.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Find the make of the system and then go to the manufacture's website. On the website have him find his exact model and then update the latest drivers, etc. that they have for his system.
     
  3. TrekExpert

    TrekExpert TS Enthusiast Topic Starter Posts: 104

    I also forgot to add that this is a new problem. His computer was working perfectly up until a few weeks ago.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I would still go ahead and do the updates.
     
  5. TrekExpert

    TrekExpert TS Enthusiast Topic Starter Posts: 104

    I updated the drivers and it still doesn't work. Any ideas at what else it could be?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Check the monitor cables.
     

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