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Black Screen installing new Videocard

By gordongates
Dec 2, 2007
  1. Hello Everyone! This is my first post, but I wish it was under better circumstances.

    I have an HP M7350N computer that came with an NVidia GeForce 6200SE Turbocache video card. I recently purchased a PNY GeForce 7300 GT Video Card and tried to install it. It was tricky to figure out the little clip on the back, but I managed to get the old card out and the new card in. After starting the computer, I got graphics on the screen in a low resolution and XP installed what the installation booklet called the "Standard Graphics Driver." In the middle of this process, I got called out of the room. When I got back, I was expecting a "restart" menu. Instead, the screen was black. I tried to
    tighten connections, etc., but the monitor seemed dead. Eventually I put the
    old card back in and everything worked. Thank God!

    According to the little installation book, after restarting I was to put in
    the installation CD, uninstall the old driver through the CD's wizard, and
    install the new driver. Why did everything go black? Now I'm afraid to
    re-install the card. Should I take it back, or is there a trick I'm missing?

    Thanks for your help, Gordon
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try uninstalling the old video cards drivers, then shut down and install the new card... and it's drivers
     
  3. gordongates

    gordongates TS Rookie Topic Starter

    Noobie Scared

    What if I uninstall the old driver and the same thing happens. Will the old card still work then? I'll be blind. Is there anything else I can try?

    Thanks for your help.
     
  4. nickc

    nickc TechSpot Paladin Posts: 923   +11

    u're old card should work without a driver as the new card should have, windows has a simple drivers it uses when anyone is installing a new card or when u install windows.
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes, nickc is correct... Your old card should display with or without the "correct" drivers. Your new card may be bad, but still remove the old card's drivers to make sure. You won't go blind putting back in the old card
     
  6. gordongates

    gordongates TS Rookie Topic Starter

    Thanks

    Thanks. Here goes....
     
  7. gordongates

    gordongates TS Rookie Topic Starter

    Power Supply

    My computer comes with a 250 watt power supply. The card manufacturers recommend a minimum 300 watt power supply. I've already added a 250 gig hard drive. Maybe I should upgrade the power supply first...

    What do you think?
     
  8. Cinders

    Cinders TechSpot Chancellor Posts: 872   +12

    I think if your new video card requires an extra power connector to the card from the PSU then you might consider a new PSU. If it doesn't then you have nothing to worry about.
     
  9. gordongates

    gordongates TS Rookie Topic Starter

    Thanks!

    O.K. The card has no additional connectors. I will try tomorro. Thanks for your support, everybody. I'll let you know how it goes...
     
  10. gordongates

    gordongates TS Rookie Topic Starter

    Resolved

    Thanks for handholding a noobie, guys. After taking out the old video driver the new driver installation went without a hitch.

    I'm soon getting an HDMI cable that will run to my big screen t.v. The next step will be to run the t.v. off the computer, but that's another post.

    Thanks again!

    gordon
     
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