Black screen of death

By joe_blade
May 13, 2008
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  1. Hello to everyone. I have a problem with my pc unfortunately im not good enough to fix it and i would need a lot of help.

    My pc shows me the black screen of death as soon as i go online. usually within 5 minutes of me going online. I would need to manually reset it to turn it back on since it lokos to be in standby mode

    It doesnt happen as long as im not online though.

    I can usually prolong it by changing the firewall settings of my Pccillin to Maximum but it still goes black after 15 minutes.

    I dont have all the specs of my PC but the ones i have are:

    1Gb of Ram
    Inno3D Geforce 8500GT 512mb DDR2
    Intel Core 2 Duo E6320 (1.86Ghz) LGA775
    Windows XP

    I know this isnt much but if anyone can point me in the right direction it would be great!

    If there are other information that you guys would need then please just reply to this and i will try to get it.
  2. joe_blade

    joe_blade Newcomer, in training Topic Starter

    I ran the antivirus and it shows that pccillin is infected. I have reformatted and reinstalled everything. i even tried to run it without any security software and it still gives me the black screen of death as soon as i go online.

    what should i do?????
  3. Matthew

    Matthew TechSpot Staff Posts: 6,050   +84 Staff Member

    If you've reinstalled Windows and you're absolutely 100% positive there are no infections, I would guess that perhaps your NIC is failing.

    Perhaps try another set of drivers, if that doesn't work, disable it and install another one to see what happens.

    You might also want to be sure that all of the programs you use are up to date, as well as all of your drivers and also run Windows Update.
  4. alisbin

    alisbin Newcomer, in training Posts: 120

    when you say online, do you mean when your network is enabled? or when you are actively browsing/downloading/chatting?
  5. joe_blade

    joe_blade Newcomer, in training Topic Starter

    online

    when the network is enabled. if i choose to halt the internet traffic by choosing that option in pccillin or turning the dsl modem off or just unplugging the rj-45 then it doesnt give me the black screen of death.

    I'm going to swap out the PSU and/or the NIC just to test if its a hardware failure on those two.
  6. alisbin

    alisbin Newcomer, in training Posts: 120

    i had a similar problem with my desktop (still have it actually), sounds like driver problems to me, i'd say try to get the last 3 revisions of the drivers, at least 1 from the manufacturer, and at least 1 from whoever made the chipset if its an onboard NIC. if that doesnt fix it then the card is bad.
  7. joe_blade

    joe_blade Newcomer, in training Topic Starter


    Thanks for the help with this. It was the PSU thats the problem... Its now working correctly.
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