TechSpot

Blank desktop ?

Inactive
By Hazel010303
Jul 10, 2013
  1. Hello there. I have been asked to fix a friend's laptop but I'm having no joy.

    It is a relatively old Dell Inspiron laptop running Vista Home 32 bit. It boots but only displays a blank desktop, no icons or start menu, just a cursor. I can get into safe mode but not with networking. In safe mode the desktop is displayed and I can see McAfee installed but I'm guessing it is the free trial and has long since expired.

    Using various malware removal tools via USB key I found 63 trojans and removed them. But it is still no better. I then used Rkill & Kapersky emergency rescue tools but still got nowhere. AVG rescue disk managed to identify a couple more threats (after I updated definitions using USB) and it successfully healed them, but the machine still wont boot normally.

    I've run out of ideas, please help?
     
  2. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
    Safe mode will be fine for now.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Hello there, thank you for your reply.

    MBAM found the same trojans it found last time so I can only assume they were not removed properly.

    I will paste below the logs you require. Obviously I'm in safe mode though so I couldn't update.

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org
    Database version: v2013.04.04.07
    Windows Vista Service Pack 1 x86 NTFS (Safe Mode)
    Internet Explorer 8.0.6001.19088
    Lienne :: LIENNE-PC [administrator]
    11/07/2013 15:38:23
    mbam-log-2013-07-11 (15-38-23).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 245306
    Time elapsed: 11 minute(s), 16 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 13
    HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\MediaHoldings (Malware.Trace) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00A6FAF1-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCR\CLSID\{00A6FAF1-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{07B18EA0-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebSearch bar Uninstall (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
    Registry Values Detected: 1
    HKCU\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search| (Adware.Hotbar) -> Data: http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk571MXGB -> Quarantined and deleted successfully.
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 2
    C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
    (end)
    DDS (Ver_2012-11-20.01) - NTFS_x86 MINIMAL
    Internet Explorer: 8.0.6001.19088
    Run by Lienne at 16:18:08 on 2013-07-11
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.1021.686 [GMT 1:00]
    .
    AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
    AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
    SP: McAfee VirusScan *Disabled/Outdated* {91492D4B-0869-000E-929C-AE00AA450731}
    SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\Windows\Explorer.EXE
    C:\Windows\helppane.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k NetworkService
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uWindow Title = Internet Explorer provided by Dell
    uSearch Bar = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    uSearch Page = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    uDefault_Page_URL = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=2071017
    uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
    uURLSearchHooks: <No Name>: {00A6FAF6-072E-44cf-8957-5838F569A31D} -
    dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
    BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg8\avgssie.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
    BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0\bin\ssv.dll
    BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\15.2.0.5\AVG Secure Search_toolbar.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
    BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
    TB: &Google: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
    TB: My Web Search: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -
    TB: &Google: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    TB: My Web Search: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
    TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\15.2.0.5\AVG Secure Search_toolbar.dll
    uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
    uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [KGShareApp] c:\program files\kodak\kodak share button app\KGShare_App.exe
    uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
    mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
    mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
    mRun: [MskAgentexe] c:\program files\mcafee\msk\MskAgent.exe
    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
    mRun: [dscactivate] c:\dell\dsca.exe 3
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe
    mRun: [FaxCenterServer] "c:\program files\dell fax solutions\fm3032.exe" /s
    mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
    mRun: [MyWebSearch Plugin] rundll32 c:\progra~1\mywebs~1\bar\2.bin\M3PLUGIN.DLL,UPF
    mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\2.bin\m3SrchMn.exe" /m=0
    mRun: [TalkTalk] "c:\program files\talktalk\bin\sprtcmd.exe" /P TalkTalk
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRun: [Google Updater] "c:\program files\google\google updater\GoogleUpdater.exe" -check_deprecation
    mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
    mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SigmatelSysTrayApp] sttray.exe
    mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [NielsenOnline] c:\program files\netratingsnetsight\netsight\NielsenOnline.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
    mRun: [DLCGCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCGtime.dll,_RunDLLEntry@16
    mRun: [dlcgmon.exe] "c:\program files\dell aio 810\dlcgmon.exe"
    mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "c:\programdata\malwarebytes\malwarebytes' anti-malware\cleanup.dll",ProcessCleanupScript
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ralink~1.lnk - c:\program files\ralink\common\RaUI.exe
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: &Search - <no file>
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/v/ra3RgI_VSoCPalw7aL2ig_0fSS8.cab
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/ZwinkyInitialSetup1.0.1.0.cab
    DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
    DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-gb.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{DFD91799-49C9-4C77-865E-FB909F3B7E96} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{FA517F7C-22D7-4730-89C7-3E62ECE6004F} : DHCPNameServer = 192.168.1.1
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.2.0\ViProtocol.dll
    AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL
    LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]
    R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
    R0 AvgMfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-15 94048]
    R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-11-16 37664]
    S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]
    S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]
    S1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
    S1 AvgTdiX;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
    S1 nnfwdk;Nielsen WFP Driver;c:\program files\netratingsnetsight\netsight\meter4\nnfwdk.sys [2013-5-23 23264]
    S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]
    S2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
    S2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 McAfee HackerWatch Service;McAfee HackerWatch Service;c:\program files\common files\mcafee\hackerwatch\HWAPI.exe [2008-2-17 540776]
    S2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-2-17 353368]
    S2 McRedirector;McAfee Redirector Service;c:\progra~1\common~1\mcafee\redirsvc\redirsvc.exe [2008-2-17 256096]
    S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-2-27 144960]
    S2 NielsenUpdate;Nielsen Update;c:\program files\netratingsnetsight\netsight\NielsenUpdate.exe [2012-9-12 2833120]
    S2 RalinkRegistryWriter;Ralink Registry Writer;c:\program files\ralink\common\RaRegistry.exe [2012-10-24 374112]
    S2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
    S2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
    S2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.2.0\ToolbarUpdater.exe [2013-5-21 1015984]
    S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-10-16 30192]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
    S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-10-16 643664]
    S3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2007-10-16 71496]
    S3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2007-10-16 34184]
    S3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-10-16 171400]
    S3 mferkdk;McAfee Inc.;c:\windows\system32\drivers\mferkdk.sys [2007-10-16 32008]
    S3 mfesmfk;McAfee Inc.;c:\windows\system32\drivers\mfesmfk.sys [2007-10-16 37480]
    S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2012-10-24 1093472]
    S3 RaMediaServer;RaMediaServer;c:\program files\ralink\common\RaMediaServer.exe [2012-10-24 619872]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2013-07-11 14:37:49 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-06-13 08:47:59 -------- d-----w- c:\program files\AVAST Software
    2013-06-13 08:47:28 -------- d-----w- c:\programdata\AVAST Software
    2013-06-13 06:46:57 -------- d-----w- c:\users\lienne\appdata\roaming\SUPERAntiSpyware.com
    2013-06-13 06:46:07 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
    2013-06-13 06:46:07 -------- d-----w- c:\program files\SUPERAntiSpyware
    2013-06-12 21:00:05 -------- d-----w- c:\users\lienne\appdata\roaming\Malwarebytes
    2013-06-12 20:59:53 -------- d-----w- c:\programdata\Malwarebytes
    2013-06-12 20:59:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    .
    ==================== Find3M ====================
    .
    2013-05-21 11:10:56 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
    .
    ============= FINISH: 16:21:27.38 ===============
    I will post the attach log in a separate post :
     
  4. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    And the attach log:

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume3
    Install Date: 16/10/2007 18:26:56
    System Uptime: 11/07/2013 16:13:54 (0 hours ago)
    .
    Motherboard: Dell Inc. | | 0KY768
    Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz | Microprocessor | 1496/166mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 99 GiB total, 30.232 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 3.642 GiB free.
    E: is CDROM (CDFS)
    F: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    810plv32
    ABBYY FineReader 6.0 Sprint
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.2
    Adobe Shockwave Player 11
    Advanced Audio FX Engine
    Advanced Video FX Engine
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Print Creations
    ArcSoft Print Creations - Album Page
    ArcSoft Print Creations - Funhouse
    ArcSoft Print Creations - Greeting Card
    ArcSoft Print Creations - Photo Book
    ArcSoft Print Creations - Photo Calendar
    ArcSoft Print Creations - Scrapbook
    ArcSoft Print Creations - Slimline Card
    AVG 2013
    BBC iPlayer Desktop
    Bing Bar
    Bonjour
    Broadcom Management Programs
    Browser Address Error Redirector
    CCScore
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Conexant HDA D330 MDC V.92 Modem
    Dell AIO 810
    Dell PC Fax
    Dell Support Center
    Dell System Customization Wizard
    Dell Touchpad
    Dell Webcam Center
    Dell Webcam Manager
    DellSupport
    Digital Line Detect
    Driving Test Success 2007/8
    ESSBrwr
    ESSCDBK
    ESScore
    ESSgui
    ESSini
    ESSPCD
    ESSPDock
    ESSTOOLS
    essvatgt
    Facebook Plug-In
    fflink
    Google Desktop
    Google Earth
    Google Toolbar for Firefox
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    iCloud
    iTunes
    Java(TM) SE Runtime Environment 6
    Jessops Photo
    Junk Mail filter update
    Kodak EasyShare software
    KODAK Share Button App
    Laptop Integrated Webcam Driver (1.03.02.0719)
    LimeWire 4.14.10
    Live! Cam Avatar Creator
    Live! Cam Avatar v1.0
    Malwarebytes Anti-Malware version 1.75.0.1300
    McAfee Security Scan Plus
    McAfee SecurityCenter
    MediaDirect
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    Modem Diagnostic Tool
    MSVCRT
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    netbrdg
    NetWaiting
    Nielsen
    Norton Security Scan
    NVIDIA Drivers
    OfotoXMI
    Orange Preload
    OutlookAddinSetup
    Picasa 3
    QuickSet
    QuickTime
    Ralink RT2870 Wireless LAN Card
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler
    Roxio MyDVD DE
    Roxio Update Manager
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    SFR
    SHASTA
    SigmaTel Audio
    skin0001
    SKINXSDK
    Sonic Activation Module
    Spelling Dictionaries Support For Adobe Reader 9
    staticcr
    TalkTalk Assist & Go
    TalkTalk Browser Plug-in
    tooltips
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    User's Guides
    VPRINTOL
    WIDCOMM Bluetooth Software 6.0.1.3100
    Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    WIRELESS
    .
    ==== End Of File ===========================

    Many thanks, Hazel
     
  5. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  6. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Hello there, thanks for your reply. I could only complete half of your instructions because the machine is giving me no option to create a restore point? When I click system restore it tells me to go to 'system protection' - but in system protection the system restore tab is missing?

    Here is the first log you required:

    RogueKiller V8.6.2 [Jul 5 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows Vista (6.0.6001 Service Pack 1) 32 bits version
    Started in : Safe mode
    User : Lienne [Admin rights]
    Mode : Remove -- Date : 07/12/2013 15:30:16
    | ARK || FAK || MBR |
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 3 ¤¤¤
    [RUN][SUSP PATH] HKLM\[...]\RunOnce : Malwarebytes Anti-Malware (cleanup) (rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript [x][7][x]) -> DELETED
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    ¤¤¤ Scheduled tasks : 1 ¤¤¤
    [V1][SUSP PATH] EasyShare Registration Task.job : C:\Windows\system32\rundll32.exe - C:\PROGRA~2\Kodak\EasyShareSetup\$REGIS~1\Registration_7.9.20.1.sxt _RegistrationOffer@16 [7][-][x] -> DELETED
    ¤¤¤ Startup Entries : 0 ¤¤¤
    ¤¤¤ Web browsers : 0 ¤¤¤
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED 0xc000035f] ¤¤¤
    ¤¤¤ External Hives: ¤¤¤
    -> D:\windows\system32\config\SYSTEM
    x:\Windows\system32

    -> D:\windows\system32\config\SOFTWARE
    x:\Windows\system32

    -> D:\windows\system32\config\SECURITY
    x:\Windows\system32

    -> D:\windows\system32\config\SAM
    x:\Windows\system32

    -> D:\windows\system32\config\DEFAULT
    x:\Windows\system32

    -> D:\Users\Default\NTUSER.DAT
    x:\Windows\system32

    ¤¤¤ Infection : ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: ST9120822AS +++++
    --- User ---
    [MBR] 5294159b6669895bea0d8bf43059ad7d
    [BSP] 597689f9fd584ba824a36be87199a262 : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 109 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 225280 | Size: 10240 Mo
    2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 21196800 | Size: 101562 Mo
    3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 229195776 | Size: 2560 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    +++++ PhysicalDrive1: ST9120822AS +++++
    --- User ---
    [MBR] 2c2861e87f1ef5cba9ae2fb931a9b61b
    [BSP] 2dbc9aeb3a440d20867a0e9e14769e05 : Empty MBR Code
    Partition table:
    0 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 32 | Size: 123 Mo
    User = LL1 ... OK!
    Error reading LL2 MBR!
    Finished : << RKreport[0]_D_07122013_153016.txt >>
    RKreport[0]_S_07122013_152937.txt

    Do you think I should continue with the second progam without creating a restore point?

    Many thanks, Hazel
     
  7. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Skip restore point creation.
     
  8. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Hello, thank you. I am having trouble with the MBAR files, when I 'extract all' it just gives me an empty folder. I have tried different destinations and different drives but it doesn't work.

    I then ran MBAM and it found no malicious items (although the database is apparently 99 days outdated).

    What do you think?

    Thanks,

    Hazel
     
  9. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  10. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Hello thank you, that worked! Partially...

    I can now see the desktop - but every time I try to do anything (like set up a connection or remove programs) it crashes and reverts back to its previous state. Then I have to run combofix in safe mode each time in order to access the desktop again. I have scanned with malwarebytes and it found no malicious items but it's now 100 days outdated so I guess totally null and void.

    What do you suggest I do now?

    Many thanks, Hazel
     
  11. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    I have to see Combofix log.
     
     
  12. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Ok. This is the log from the second or third time I executed combofix. I have now removed all AV software (although I'm in safe mode with no connection anyway).

    ComboFix 13-07-13.01 - Lienne 13/07/2013 22:36:15.1.2 - x86 MINIMAL
    MicrosoftÆ Windows Vistaô Home Premium 6.0.6001.1.1252.44.1033.18.1021.476 [GMT 1:00]
    Running from: c:\users\Lienne\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
    AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
    SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
    SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
    SP: McAfee VirusScan *Enabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-06-13 to 2013-07-13 )))))))))))))))))))))))))))))))
    .
    .
    2013-07-13 21:45 . 2013-07-13 21:45 -------- d-----w- c:\users\Lienne\AppData\Local\temp
    2013-07-13 21:45 . 2013-07-13 21:45 -------- d-----w- c:\users\TEMP\AppData\Local\temp
    2013-07-13 21:45 . 2013-07-13 21:45 -------- d-----w- c:\users\Default\AppData\Local\temp
    2013-07-11 14:37 . 2013-04-04 13:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-05-21 11:10 . 2012-11-16 16:04 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
    2010-07-24 17:58 . 2010-07-24 17:58 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
    "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2007-07-11 198704]
    "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
    "KGShareApp"="c:\program files\Kodak\KODAK Share Button App\KGShare_App.exe" [2012-06-26 394752]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
    "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-29 36864]
    "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0\bin\jusched.exe" [2007-10-16 77824]
    "DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
    "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
    "dscactivate"="c:\dell\dsca.exe" [2007-07-30 16384]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-24 30192]
    "FaxCenterServer"="c:\program files\Dell Fax Solutions\fm3032.exe" [2006-11-04 312200]
    "TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
    "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
    "Google Updater"="c:\program files\Google\Google Updater\GoogleUpdater.exe" [2011-09-20 161336]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
    "SigmatelSysTrayApp"="sttray.exe" [2007-03-06 303104]
    "NvSvc"="c:\windows\system32\nvsvc.dll" [2007-05-16 86016]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-05-16 8429568]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-05-16 81920]
    "NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-05-16 67584]
    "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-27 59280]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-18 421888]
    "NielsenOnline"="c:\program files\NetRatingsNetSight\NetSight\NielsenOnline.exe" [2012-02-24 93504]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-09 421776]
    "DLCGCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll" [2006-10-20 73728]
    "dlcgmon.exe"="c:\program files\Dell AIO 810\dlcgmon.exe" [2007-01-12 431600]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    $McRebootA5E6DEAA56$.lnk - c:\windows\System32\cmd.exe /c del "c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\$McRebootA5E6DEAA56$.lnk" [2008-9-16 318976]
    Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-11-3 703280]
    Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-10-16 50688]
    Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe -hx [2008-10-30 282624]
    Ralink Wireless Utility.lnk - c:\program files\Ralink\Common\RaUI.exe -s [2012-10-24 11474272]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\progra~1\GOOGLE\GOOGLE~2\GOEC62~1.DLL
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000001
    .
    R2 0137911373748336mcinstcleanup;McAfee Application Installer Cleanup (0137911373748336);c:\users\Lienne\AppData\Local\Temp\013791~1.EXE [x]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - ECACHE
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    bthsvcs REG_MULTI_SZ BthServ
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-05-25 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-20 18:08]
    .
    2013-05-25 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-03 10:22]
    .
    2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2012-09-24 19:24]
    .
    2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2012-09-24 19:24]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    TCP: DhcpNameServer = 192.168.1.1
    DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/v/ra3RgI_VSoCPalw7aL2ig_0fSS8.cab
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2013-07-13 22:45
    Windows 6.0.6001 Service Pack 1 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    DLCGCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2013-07-13 22:48:35
    ComboFix-quarantined-files.txt 2013-07-13 21:48
    ComboFix2.txt 2013-07-13 21:07
    ComboFix3.txt 2013-07-13 18:51
    .
    Pre-Run: 34,865,815,552 bytes free
    Post-Run: 34,829,807,616 bytes free
    .
    - - End Of File - - A8FA4BC1833D220FE3E91D0242ADE213
    5C616939100B85E558DA92B899A0FC36
     
  13. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    That looks OK now.

    Update MBAM manually...
    To manually update MBAM, download this file: http://data.mbamupdates.com/tools/mbam-rules.exe
    Double click on downloaded file to update the program.
    Re-run "Quick scan" and post the log.

    Next....

    Please download Farbar Recovery Scan Tool and save it to your desktop.

    Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    • The first time the tool is run, it makes also another log (Addition.txt). Please copy and paste it to your reply.
     
  14. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Also, I've just run combofix in normal mode (now I can access the desktop) and it took a lot longer than in safe mode. Here is the log:

    ComboFix 13-07-13.01 - Lienne 13/07/2013 23:58:37.1.2 - x86
    MicrosoftÆ Windows Vistaô Home Premium 6.0.6001.1.1252.44.1033.18.1021.252 [GMT 1:00]
    Running from: c:\users\Lienne\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
    SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-06-13 to 2013-07-13 )))))))))))))))))))))))))))))))
    .
    .
    2013-07-13 23:14 . 2013-07-13 23:14 -------- d-----w- c:\users\TEMP\AppData\Local\temp
    2013-07-13 23:14 . 2013-07-13 23:14 -------- d-----w- c:\users\Default\AppData\Local\temp
    2013-07-13 22:45 . 2013-07-13 23:14 -------- d-----aw- c:\users\Lienne\AppData\Local\temp
    2013-07-13 21:31 . 2013-07-13 21:31 -------- d-----w- c:\users\Lienne\AppData\Local\Avg2013
    2013-07-11 14:37 . 2013-04-04 13:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-05-21 11:10 . 2012-11-16 16:04 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
    2010-07-24 17:58 . 2010-07-24 17:58 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
    "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2007-07-11 198704]
    "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
    "KGShareApp"="c:\program files\Kodak\KODAK Share Button App\KGShare_App.exe" [2012-06-26 394752]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
    "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-29 36864]
    "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0\bin\jusched.exe" [2007-10-16 77824]
    "DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
    "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
    "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
    "dscactivate"="c:\dell\dsca.exe" [2007-07-30 16384]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-24 30192]
    "FaxCenterServer"="c:\program files\Dell Fax Solutions\fm3032.exe" [2006-11-04 312200]
    "TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
    "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
    "Google Updater"="c:\program files\Google\Google Updater\GoogleUpdater.exe" [2011-09-20 161336]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
    "SigmatelSysTrayApp"="sttray.exe" [2007-03-06 303104]
    "NvSvc"="c:\windows\system32\nvsvc.dll" [2007-05-16 86016]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-05-16 8429568]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-05-16 81920]
    "NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-05-16 67584]
    "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-27 59280]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-18 421888]
    "NielsenOnline"="c:\program files\NetRatingsNetSight\NetSight\NielsenOnline.exe" [2012-02-24 93504]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-09 421776]
    "DLCGCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll" [2006-10-20 73728]
    "dlcgmon.exe"="c:\program files\Dell AIO 810\dlcgmon.exe" [2007-01-12 431600]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-11-3 703280]
    Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-10-16 50688]
    Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe -hx [2008-10-30 282624]
    Ralink Wireless Utility.lnk - c:\program files\Ralink\Common\RaUI.exe -s [2012-10-24 11474272]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000001
    .
    R2 0137911373748336mcinstcleanup;McAfee Application Installer Cleanup (0137911373748336);c:\users\Lienne\AppData\Local\Temp\013791~1.EXE [x]
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    bthsvcs REG_MULTI_SZ BthServ
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-05-25 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-20 18:08]
    .
    2013-05-25 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-03 10:22]
    .
    2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2012-09-24 19:24]
    .
    2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2012-09-24 19:24]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/v/ra3RgI_VSoCPalw7aL2ig_0fSS8.cab
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2013-07-14 00:14
    Windows 6.0.6001 Service Pack 1 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    DLCGCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="FirefoxHTML"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2013-07-14 00:19:16
    ComboFix-quarantined-files.txt 2013-07-13 23:19
    ComboFix2.txt 2013-07-13 22:45
    ComboFix3.txt 2013-07-13 21:48
    ComboFix4.txt 2013-07-13 21:07
    ComboFix5.txt 2013-07-13 22:54
    .
    Pre-Run: 33,823,821,824 bytes free
    Post-Run: 33,792,098,304 bytes free
    .
    - - End Of File - - F0DF0C70DCD43846BE226188A469205C
    5C616939100B85E558DA92B899A0FC36
     
  15. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Sorry, we both posted at the same time there! Thanks for the new links, will run them tomorrow.

    Thanks ever so much for all your help, Hazel
     
  16. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Good news :)

    If you can run your computer in normal mode update MBAM normally, re-run it and post new log.

    Also see if you get MBAR to run now.

    Disregard my previous post.
     
  17. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Thanks. It wouldn't let me into the desktop again so I went into safe mode and ran FRST:

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-07-2013
    Ran by Lienne (administrator) on 14-07-2013 08:42:39
    Running from C:\Users\Lienne\Desktop
    Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86) OS Language: English(US)
    Internet Explorer Version 8
    Boot Mode: Safe Mode (minimal)

    ==================== Processes (Whitelisted) ===================

    (Microsoft Corporation) C:\Windows\system32\wbem\unsecapp.exe

    ==================== Registry (Whitelisted) ==================

    HKLM\...\Run: [ECenter] - C:\Dell\E-Center\EULALauncher.exe [17920 2007-05-25] ( )
    HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [857648 2007-04-28] (Synaptics, Inc.)
    HKLM\...\Run: [OEM02Mon.exe] - C:\Windows\OEM02Mon.exe [36864 2007-08-29] (Creative Technology Ltd.)
    HKLM\...\Run: [SunJavaUpdateSched] - "c:\Program Files\Java\jre1.6.0\bin\jusched.exe" [77824 2007-10-16] (Sun Microsystems, Inc.)
    HKLM\...\Run: [DELL Webcam Manager] - "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s [118784 2007-07-27] (Creative Technology Ltd.)
    HKLM\...\Run: [ISUSScheduler] - "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start [81920 2006-10-03] (Macrovision Corporation)
    HKLM\...\Run: [RoxWatchTray] - "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [221184 2006-11-05] (Sonic Solutions)
    HKLM\...\Run: [PCMService] - "C:\Program Files\Dell\MediaDirect\PCMService.exe" [184320 2007-04-16] (CyberLink Corp.)
    HKLM\...\Run: [dscactivate] - c:\dell\dsca.exe 3 [16384 2007-07-30] ( )
    HKLM\...\Run: [Google Desktop Search] - "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [30192 2010-07-24] (Google)
    HKLM\...\Run: [FaxCenterServer] - "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s [312200 2006-11-04] ()
    HKLM\...\Run: [TalkTalk] - "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk [202016 2007-10-12] (SupportSoft, Inc.)
    HKLM\...\Run: [ArcSoft Connection Service] - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)
    HKLM\...\Run: [Google Updater] - "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -check_deprecation [161336 2011-09-20] (Google)
    HKLM\...\Run: [Adobe Reader Speed Launcher] - "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-10-03] (Adobe Systems Incorporated)
    HKLM\...\Run: [Adobe ARM] - "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [935288 2009-09-04] (Adobe Systems Incorporated)
    HKLM\...\Run: [SigmatelSysTrayApp] - sttray.exe [x]
    HKLM\...\Run: [NvSvc] - RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart [86016 2007-05-16] (NVIDIA Corporation)
    HKLM\...\Run: [NvCplDaemon] - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup [8429568 2007-05-16] (NVIDIA Corporation)
    HKLM\...\Run: [NvMediaCenter] - RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit [81920 2007-05-16] (NVIDIA Corporation)
    HKLM\...\Run: [NVHotkey] - rundll32.exe C:\Windows\system32\nvHotkey.dll,Start [67584 2007-05-16] (NVIDIA Corporation)
    HKLM\...\Run: [APSDaemon] - "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-08-27] (Apple Inc.)
    HKLM\...\Run: [QuickTime Task] - "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)
    HKLM\...\Run: [NielsenOnline] - C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe [93504 2012-02-24] (The Nielsen Company)
    HKLM\...\Run: [iTunesHelper] - "C:\Program Files\iTunes\iTunesHelper.exe" [421776 2012-09-10] (Apple Inc.)
    HKLM\...\Run: [DLCGCATS] - rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16 [73728 2006-10-20] ()
    HKLM\...\Run: [dlcgmon.exe] - "C:\Program Files\Dell AIO 810\dlcgmon.exe" [431600 2007-01-12] (Dell)
    HKCU\...\Run: [DellSupport] - "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
    HKCU\...\Run: [DellSupportCenter] - "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter [198704 2007-07-11] (SupportSoft, Inc.)
    HKCU\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [125952 2008-01-19] (Microsoft Corporation)
    HKCU\...\Run: [KGShareApp] - C:\Program Files\Kodak\KODAK Share Button App\KGShare_App.exe [394752 2012-06-26] (Eastman Kodak Company)
    HKCU\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-19] (Microsoft Corporation)
    HKU\Default\...\Run: [DellSupport] - "C:\Program Files\DellSupport\DSAgnt.exe" /startup [ 2007-03-15] (Gteko Ltd.)
    HKU\Default User\...\Run: [DellSupport] - "C:\Program Files\DellSupport\DSAgnt.exe" /startup [ 2007-03-15] (Gteko Ltd.)
    HKU\TEMP\...\Run: [DellSupport] - "C:\Program Files\DellSupport\DSAgnt.exe" /startup [ 2007-03-15] (Gteko Ltd.)
    Startup: C:\ProgramData\Start Menu\Programs\Startup\Bluetooth.lnk
    ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
    Startup: C:\ProgramData\Start Menu\Programs\Startup\Digital Line Detect.lnk
    ShortcutTarget: Digital Line Detect.lnk -> C:\Program Files\Digital Line Detect\DLG.exe (Avanquest Software )
    Startup: C:\ProgramData\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    ShortcutTarget: Kodak EasyShare software.lnk -> C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe (Eastman Kodak Company)
    Startup: C:\ProgramData\Start Menu\Programs\Startup\Ralink Wireless Utility.lnk
    ShortcutTarget: Ralink Wireless Utility.lnk -> C:\Program Files\Ralink\Common\RaUI.exe (Ralink Technology, Corp.)

    ==================== Internet (Whitelisted) ====================

    HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    StartMenuInternet: IEXPLORE.EXE - "C:\Program Files\Internet Explorer\iexplore.exe"
    SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
    SearchScopes: HKLM - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} URL = http://us.yhs.search.yahoo.com/avg/...ahoo_avg_hs2-tb-web_chrome_us&p={searchTerms}
    HKCU SearchScopes: DefaultScope {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={...7e2bfcdc004&lang=en&ds=AVG&pr=fr&d=2013-04-02 17:54:04&v=15.0.0.2&pid=avg&sg=&sap=dsp&q={searchTerms}
    SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src=IE-SearchBox&Form=IE8SRC
    SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:4664/search&s=4NlcUtnpYiyQk4p4cjneKEtC68s?q={searchTerms}
    SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={...7e2bfcdc004&lang=en&ds=AVG&pr=fr&d=2013-04-02 17:54:04&v=15.0.0.2&pid=avg&sg=&sap=dsp&q={searchTerms}
    BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
    BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
    BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
    BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
    BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (Google Inc.)
    BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll (Google Inc.)
    BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
    BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" No File
    Toolbar: HKLM - &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (Google Inc.)
    Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" No File
    Toolbar: HKCU -&Google - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (Google Inc.)
    Toolbar: HKCU -No Name - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
    Toolbar: HKCU -No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} http://assets.photobox.com/assets/v/ra3RgI_VSoCPalw7aL2ig_0fSS8.cab
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    DPF: {48DD0448-9209-4F81-9F6D-D83562940134} http://lads.myspace.com/upload/MySpaceUploader1006.cab
    DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
    DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-gb.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
    Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
    Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
    Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
    Winsock: Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

    ========================== Services (Whitelisted) =================

    S2 0137911373748336mcinstcleanup; C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini [1327 2013-07-13] ()
    S2 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
    S2 dlcg_device; C:\Windows\system32\dlcgcoms.exe [537480 2006-12-08] ( )
    S3 DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [70656 2007-03-19] ()
    S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-07-24] (Google)
    S2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
    S2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
    S2 NielsenUpdate; C:\Program Files\NetRatingsNetSight\NetSight\NielsenUpdate.exe [2833120 2013-04-19] ()
    S2 RalinkRegistryWriter; C:\Program Files\Ralink\Common\RaRegistry.exe [374112 2010-11-11] (Ralink Technology, Corp.)
    S3 RaMediaServer; C:\Program Files\Ralink\Common\RaMediaServer.exe [619872 2010-12-31] ()
    S2 sprtsvc_dellsupportcenter; C:\Program Files\Dell Support Center\bin\sprtsvc.exe [202800 2007-07-11] (SupportSoft, Inc.)
    S2 sprtsvc_TalkTalk; C:\Program Files\TalkTalk\bin\sprtsvc.exe [202016 2007-10-12] (SupportSoft, Inc.)
    S2 STacSV; C:\Windows\system32\STacSV.exe [90112 2007-03-06] (SigmaTel, Inc.)
    S3 SupportSoft RemoteAssist; C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe [382320 2007-08-02] (SupportSoft, Inc.)
    S2 tgsrvc_TalkTalk; C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe [148768 2007-08-02] (SupportSoft, Inc.)
    S2 McShield; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [x]
    S3 McSysmon; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [x]

    ==================== Drivers (Whitelisted) ====================

    R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [37664 2013-05-21] (AVG Technologies)
    S3 DSproct; C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [4736 2006-10-05] (Gteko Ltd.)
    S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
    S3 netr28u; C:\Windows\System32\DRIVERS\netr28u.sys [1093472 2010-12-28] (Ralink Technology Corp.)
    S1 nnfwdk; C:\Program Files\NetRatingsNetSight\NetSight\meter4\nnfwdk.sys [23264 2013-04-19] (The Nielsen Company)
    S3 STHDA; C:\Windows\System32\drivers\stwrt.sys [323584 2007-03-06] (SigmaTel, Inc.)
    S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x]
    S0 bqjoh; System32\drivers\pgvmfvb.sys [x]
    S3 catchme; \??\C:\Users\Lienne\AppData\Local\Temp\catchme.sys [x]
    S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
    S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
    S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
    U3 TrueSight; \??\C:\Windows\system32\TrueSight.sys [x]

    ==================== NetSvcs (Whitelisted) ===================


    ==================== One Month Created Files and Folders ========

    2013-07-14 08:41 - 2013-07-14 08:41 - 00000000 ____D C:\FRST
    2013-07-14 08:41 - 2013-07-14 07:36 - 01218214 _____ (Farbar) C:\Users\Lienne\Desktop\FRST.exe
    2013-07-14 08:11 - 2013-07-14 07:36 - 07195136 _____ (Malwarebytes Corporation ) C:\Users\Lienne\Desktop\mbam-rules.exe
    2013-07-14 08:09 - 2013-07-14 08:09 - 00010276 _____ C:\ComboFix.txt
    2013-07-13 22:32 - 2013-07-13 18:50 - 05088600 ____R (Swearware) C:\Users\Lienne\Desktop\ComboFix.exe
    2013-07-13 22:31 - 2013-07-13 22:31 - 00000000 ____D C:\Users\Lienne\AppData\Local\Avg2013
    2013-07-13 19:33 - 2011-06-26 07:45 - 00256000 _____ C:\Windows\PEV.exe
    2013-07-13 19:33 - 2010-11-07 18:20 - 00208896 _____ C:\Windows\MBR.exe
    2013-07-13 19:33 - 2009-04-20 05:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
    2013-07-13 19:33 - 2000-08-31 01:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
    2013-07-13 19:33 - 2000-08-31 01:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
    2013-07-13 19:33 - 2000-08-31 01:00 - 00098816 _____ C:\Windows\sed.exe
    2013-07-13 19:33 - 2000-08-31 01:00 - 00080412 _____ C:\Windows\grep.exe
    2013-07-13 19:33 - 2000-08-31 01:00 - 00068096 _____ C:\Windows\zip.exe
    2013-07-13 19:27 - 2013-07-14 08:09 - 00000000 ____D C:\Qoobox
    2013-07-13 19:27 - 2013-07-13 19:50 - 00000000 ____D C:\Windows\erdnt
    2013-07-13 05:01 - 2013-07-13 05:01 - 00000908 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2013-07-11 16:04 - 2013-07-11 16:04 - 00001644 _____ C:\avenger.txt
    2013-07-11 15:37 - 2013-04-04 14:50 - 00022856 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
    2013-07-09 16:43 - 2013-07-09 16:43 - 00000591 _____ C:\Windows\setupact.log
    2013-07-09 16:43 - 2013-07-09 16:43 - 00000000 _____ C:\Windows\setuperr.log

    ==================== One Month Modified Files and Folders =======

    2013-07-14 08:42 - 2006-11-02 12:18 - 00000000 ___RD C:\Users\Public
    2013-07-14 08:41 - 2013-07-14 08:41 - 00000000 ____D C:\FRST
    2013-07-14 08:41 - 2007-10-22 17:51 - 00000000 ___RD C:\Users\Lienne\Desktop
    2013-07-14 08:27 - 2006-11-02 11:33 - 00703388 _____ C:\Windows\system32\PerfStringBackup.INI
    2013-07-14 08:21 - 2007-10-22 17:47 - 00096974 _____ C:\Windows\PFRO.log
    2013-07-14 08:09 - 2013-07-14 08:09 - 00010276 _____ C:\ComboFix.txt
    2013-07-14 08:09 - 2013-07-13 19:27 - 00000000 ____D C:\Qoobox
    2013-07-14 08:06 - 2006-11-02 11:23 - 00000215 _____ C:\Windows\system.ini
    2013-07-14 07:36 - 2013-07-14 08:41 - 01218214 _____ (Farbar) C:\Users\Lienne\Desktop\FRST.exe
    2013-07-14 07:36 - 2013-07-14 08:11 - 07195136 _____ (Malwarebytes Corporation ) C:\Users\Lienne\Desktop\mbam-rules.exe
    2013-07-14 07:33 - 2006-11-02 14:01 - 00000006 ____H C:\Windows\Tasks\SA.DAT
    2013-07-14 07:33 - 2006-11-02 13:47 - 00003568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
    2013-07-14 07:33 - 2006-11-02 13:47 - 00003568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
    2013-07-14 07:30 - 2007-10-16 18:25 - 02037831 _____ C:\Windows\WindowsUpdate.log
    2013-07-13 23:52 - 2007-10-23 13:04 - 00027430 _____ C:\Users\Lienne\AppData\Roaming\nvModes.001
    2013-07-13 22:54 - 2009-05-21 17:13 - 00000000 ____D C:\Program Files\AVG
    2013-07-13 22:31 - 2013-07-13 22:31 - 00000000 ____D C:\Users\Lienne\AppData\Local\Avg2013
    2013-07-13 22:31 - 2013-04-02 17:33 - 00000000 ____D C:\ProgramData\MFAData
    2013-07-13 22:31 - 2009-07-19 18:03 - 00000000 ____D C:\ProgramData\Norton
    2013-07-13 22:31 - 2007-11-07 12:30 - 00000000 ____D C:\Program Files\Norton Security Scan
    2013-07-13 22:31 - 2006-11-02 13:37 - 00000000 ____D C:\Program Files\Windows Sidebar
    2013-07-13 22:31 - 2006-11-02 12:18 - 00000000 __RHD C:\Users\Public\Desktop
    2013-07-13 19:50 - 2013-07-13 19:27 - 00000000 ____D C:\Windows\erdnt
    2013-07-13 18:50 - 2013-07-13 22:32 - 05088600 ____R (Swearware) C:\Users\Lienne\Desktop\ComboFix.exe
    2013-07-13 10:44 - 2007-10-22 21:09 - 00023870 _____ C:\dlcg.log
    2013-07-13 05:01 - 2013-07-13 05:01 - 00000908 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2013-07-13 05:01 - 2013-06-12 21:59 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
    2013-07-13 04:56 - 2008-02-17 19:30 - 00008268 _____ C:\Users\Lienne\AppData\Local\d3d9caps.dat
    2013-07-11 16:04 - 2013-07-11 16:04 - 00001644 _____ C:\avenger.txt
    2013-07-09 17:41 - 2007-10-17 02:01 - 00000000 ____D C:\DELL
    2013-07-09 16:43 - 2013-07-09 16:43 - 00000591 _____ C:\Windows\setupact.log
    2013-07-09 16:43 - 2013-07-09 16:43 - 00000000 _____ C:\Windows\setuperr.log
    2013-07-09 05:42 - 2007-10-22 17:51 - 00000000 ____D C:\Users\Lienne
    2013-07-09 05:42 - 2006-11-02 11:22 - 42729472 _____ C:\Windows\system32\config\software_previous
    2013-07-09 05:41 - 2013-04-17 12:55 - 00000000 ____D C:\Program Files\Dell AIO 810
    2013-07-09 05:41 - 2008-10-13 20:16 - 00000000 ____D C:\Windows\Minidump
    2013-07-09 05:41 - 2007-10-22 18:34 - 00000000 ____D C:\Program Files\MSN Messenger
    2013-07-09 05:41 - 2006-11-02 12:18 - 00000000 ____D C:\Windows\system32\spool
    2013-07-09 05:41 - 2006-11-02 12:18 - 00000000 ____D C:\Windows\registration
    2013-07-09 05:41 - 2006-11-02 11:22 - 20447232 _____ C:\Windows\system32\config\system_previous
    2013-07-09 05:31 - 2006-11-02 11:22 - 40108032 _____ C:\Windows\system32\config\components_previous
    2013-07-09 05:31 - 2006-11-02 11:22 - 00057344 _____ C:\Windows\system32\config\sam_previous

    ==================== Bamital & volsnap Check =================

    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\wininit.exe => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\services.exe => MD5 is legit
    C:\Windows\System32\User32.dll => MD5 is legit
    C:\Windows\System32\userinit.exe => MD5 is legit
    C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


    LastRegBack: 2013-07-14 08:40

    ==================== End Of Log ============================

    And the addition log:

    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 14-07-2013
    Ran by Lienne at 2013-07-14 08:43:11
    Running from C:\Users\Lienne\Desktop
    Boot Mode: Safe Mode (minimal)
    ==========================================================

    810plv32 (Version: 1.0.0)
    ABBYY FineReader 6.0 Sprint (Version: 6.00.1784.41616)
    Adobe AIR (Version: 3.6.0.5970)
    Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
    Adobe Reader 9.2 (Version: 9.2.0)
    Adobe Shockwave Player 11 (Version: 11)
    Advanced Audio FX Engine
    Advanced Video FX Engine
    Apple Application Support (Version: 2.2.2)
    Apple Mobile Device Support (Version: 6.0.0.59)
    Apple Software Update (Version: 2.1.3.127)
    ArcSoft Print Creations - Funhouse
    ArcSoft Print Creations - Greeting Card
    ArcSoft Print Creations - Photo Book
    ArcSoft Print Creations - Photo Calendar
    ArcSoft Print Creations - Scrapbook
    ArcSoft Print Creations - Slimline Card
    ArcSoft Print Creations (Version: 2.6.255.207)
    BBC iPlayer Desktop (Version: 3.2.15)
    Bing Bar (Version: 7.0.822.0)
    Bonjour (Version: 3.0.0.10)
    Broadcom Management Programs (Version: 10.15.03)
    Browser Address Error Redirector (Version: 1.00.0000)
    CCScore (Version: 7.00.0000.0001)
    Cisco EAP-FAST Module (Version: 2.2.14)
    Cisco LEAP Module (Version: 1.0.19)
    Cisco PEAP Module (Version: 1.1.6)
    Conexant HDA D330 MDC V.92 Modem
    Dell AIO 810
    Dell PC Fax
    Dell Support Center (Version: 1.0.07192)
    Dell System Customization Wizard (Version: 1.00.0000)
    Dell Touchpad (Version: 9.1.18.6)
    Dell Webcam Center
    Dell Webcam Manager
    DellSupport (Version: 6.0.3075)
    Digital Line Detect (Version: 1.21)
    Driving Test Success 2007/8
    ESSBrwr (Version: 7.01.0000.0001)
    ESSCDBK (Version: 7.01.0000.0002)
    ESScore (Version: 7.01.0000.0012)
    ESSgui (Version: 7.01.0000.0002)
    ESSini (Version: 7.01.0000.0002)
    ESSPCD (Version: 7.01.0000.0001)
    ESSPDock (Version: 6.03.0001.0004)
    ESSTOOLS (Version: 5.00.0000.0004)
    essvatgt (Version: 7.01.0000.0001)
    Facebook Plug-In
    fflink (Version: 6.02.1001.0001)
    Google Desktop (Version: 5.9.1005.12335)
    Google Earth (Version: 7.0.3.8542)
    Google Toolbar for Firefox (Version: 5.0.20090805)
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer (Version: 4.0.0.002)
    Google Update Helper (Version: 1.3.21.145)
    Google Updater (Version: 2.4.2432.1652)
    iCloud (Version: 2.0.2.187)
    iTunes (Version: 10.7.0.21)
    Java(TM) SE Runtime Environment 6 (Version: 1.6.0.0)
    Jessops Photo (Version: 4.8.6)
    Junk Mail filter update (Version: 14.0.8089.726)
    Kodak EasyShare software
    KODAK Share Button App (Version: 4.03.0000.0000)
    Laptop Integrated Webcam Driver (1.03.02.0719)
    LimeWire 4.14.10 (Version: 4.14.10)
    Live! Cam Avatar Creator (Version: 4.5.3104.1)
    Live! Cam Avatar v1.0 (Version: 1.0)
    Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
    MediaDirect (Version: 4.7)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6012.5000)
    Microsoft Choice Guard (Version: 2.0.48.0)
    Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
    Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Works (Version: 08.05.0818)
    Modem Diagnostic Tool (Version: 1.0.20.0)
    MSVCRT (Version: 14.0.1468.721)
    MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
    MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    netbrdg (Version: 7.01.0000.0001)
    NetWaiting (Version: 2.5.44)
    Nielsen
    NVIDIA Drivers
    OfotoXMI (Version: 7.01.0000.0001)
    Orange Preload (Version: 6.1.5.7)
    OutlookAddinSetup (Version: 1.0.0)
    Picasa 3 (Version: 3.1)
    QuickSet (Version: 8.0.11)
    QuickTime (Version: 7.72.80.56)
    Ralink RT2870 Wireless LAN Card (Version: 1.5.11.0)
    Roxio Creator Audio (Version: 3.3.0)
    Roxio Creator BDAV Plugin (Version: 3.3.0)
    Roxio Creator Copy (Version: 3.3.0)
    Roxio Creator Data (Version: 3.3.0)
    Roxio Creator DE (Version: 3.3.0)
    Roxio Creator Tools (Version: 3.3.0)
    Roxio Express Labeler (Version: 2.1.0)
    Roxio MyDVD DE (Version: 9.0.116)
    Roxio Update Manager (Version: 3.0.0)
    SFR (Version: 7.01.0000.0003)
    SHASTA (Version: 7.01.0000.0001)
    SigmaTel Audio (Version: 5.10.5102.0)
    skin0001 (Version: 7.01.0000.0003)
    SKINXSDK (Version: 7.01.0000.0001)
    Sonic Activation Module (Version: 1.0)
    Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
    staticcr (Version: 7.01.0000.0005)
    TalkTalk Assist & Go (Version: 4.0.28)
    TalkTalk Browser Plug-in (Version: 1.2.59)
    tooltips (Version: 7.01.0000.0001)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
    User's Guides
    VPRINTOL (Version: 7.01.0000.0001)
    WIDCOMM Bluetooth Software 6.0.1.3100 (Version: 6.0.1.3100)
    Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0) (Version: 01/29/2010 1.4.1.0)
    Windows Live Call (Version: 14.0.8064.0206)
    Windows Live Communications Platform (Version: 14.0.8064.206)
    Windows Live Essentials (Version: 14.0.8089.0726)
    Windows Live Essentials (Version: 14.0.8089.726)
    Windows Live Mail (Version: 14.0.8089.0726)
    Windows Live Messenger (Version: 14.0.8089.0726)
    Windows Live Sign-in Assistant (Version: 5.000.818.5)
    Windows Live Upload Tool (Version: 14.0.8014.1029)
    WIRELESS (Version: 7.01.0000.0001)


    ==================== Restore Points =========================


    ==================== Hosts content: ==========================

    2006-11-02 11:23 - 2013-07-13 22:04 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
    127.0.0.1 localhost

    ==================== Scheduled Tasks (whitelisted) =============

    Task: {0388FB35-0BD6-4C61-B615-97BCD8AC0751} - System32\Tasks\CreateChoiceProcessTask => C:\Windows\System32\browserchoice.exe [2010-02-12] (Microsoft Corporation)
    Task: {121FAA15-9CCB-4483-890E-BAA7B5D1A5D4} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
    Task: {12F0931B-A3E3-4A3A-B5BE-E88414EAE55C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-09-24] (Google Inc.)
    Task: {19616B7C-41ED-44BA-AF9C-ED947DDEA27E} - System32\Tasks\EasyShare Registration Task => C:\Windows\system32\rundll32.exe [2006-11-02] (Microsoft Corporation)
    Task: {1CB13621-CD16-4F49-9DB1-7D9525DB83D4} - System32\Tasks\Microsoft\Windows\RestartManager\{B1364DD3-4F97-48b0-882C-E9F085870DEA} => C:\Windows\system32\rmclient.exe [2006-11-02] (Microsoft Corporation)
    Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM
    Task: {218F55FE-BB9E-40DA-86F8-96CF8D48C807} - System32\Tasks\Norton Security Scan for Lienne => C:\Program Files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe No File
    Task: {355DE465-E812-41BE-A68F-674A9CB16C4B} - System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program\VistaSP1CEIP => C:\Windows\system32\schtasks.exe [2008-01-19] (Microsoft Corporation)
    Task: {38BCBC0F-1DD9-43B7-97A8-E8CD5DFCBC61} - System32\Tasks\Microsoft\Windows\RestartManager\{5459EBBC-B32E-4a9a-9F6C-9E05B171D1BA} => C:\Windows\system32\rmclient.exe [2006-11-02] (Microsoft Corporation)
    Task: {392F573E-A49F-43B3-8124-F7223E37EE82} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-19] (Adobe Systems Incorporated)
    Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages
    Task: {42F1E0B6-A620-47B4-B318-211EB86D4CB2} - System32\Tasks\{10EF5062-FADE-4238-95E4-4EA61663B88F}-Kodak Share Button App Camera detect => C:\Program Files\Kodak\KODAK Share Button App\Listener.exe [2012-06-26] (Eastman Kodak Company)
    Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-19] (Microsoft Corporation)
    Task: {5913882A-1862-4448-85AE-88E137AB40DE} - System32\Tasks\McQcTask => c:\program files\mcafee\mqc\QcConsol.exe No File
    Task: {603BE870-6EC5-417A-BA95-62B7F28932DA} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI
    Task: {A61555D3-7840-45C1-A5A9-0D49851DE37A} - System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program\OptinNotification => C:\Windows\System32\wsqmcons.exe [2008-01-19] (Microsoft Corporation)
    Task: {AB8CC251-8FFA-482F-8AB2-6029CF8E9B9A} - System32\Tasks\McDefragTask => c:\program files\mcafee\mqc\QcConsol.exe No File
    Task: {D5699928-40F0-46E9-9CFB-841B066AE49C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-09-24] (Google Inc.)
    Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-05] ()
    Task: {E905F70C-E54C-419C-91C1-F5EF455DF6DC} - System32\Tasks\Google Software Updater => C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2011-09-20] (Google)
    Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    Task: C:\Windows\Tasks\Google Software Updater.job => C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (07/14/2013 08:26:44 AM) (Source: EventSystem) (User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 08:08:43 AM) (Source: EventSystem) (User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 07:55:31 AM) (Source: System Restore) (User: )
    Description: Failed to create restore point on volume (Process = C:\Windows\system32\wbem\wmiprvse.exe; Descripton = ComboFix created restore point; Hr = 0x8007043c).

    Error: (07/14/2013 07:44:51 AM) (Source: EventSystem) (User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 25747872

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 25747872

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 25732256

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 25732256

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second


    System errors:
    =============

    Microsoft Office Sessions:
    =========================
    Error: (07/14/2013 08:26:44 AM) (Source: EventSystem)(User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 08:08:43 AM) (Source: EventSystem)(User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 07:55:31 AM) (Source: System Restore)(User: )
    Description: C:\Windows\system32\wbem\wmiprvse.exeComboFix created restore point0x8007043c

    Error: (07/14/2013 07:44:51 AM) (Source: EventSystem)(User: )
    Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 25747872

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 25747872

    Error: (07/14/2013 07:30:40 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 25732256

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 25732256

    Error: (07/14/2013 07:30:25 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second


    CodeIntegrity Errors:
    ===================================
    Date: 2013-07-14 08:42:53.522
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:53.350
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:53.178
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:53.007
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:52.851
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:52.679
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:52.508
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:42:52.352
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:34:31.092
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

    Date: 2013-07-14 08:34:30.921
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.


    ==================== Memory info ===========================

    Percentage of memory in use: 37%
    Total physical RAM: 1021.45 MB
    Available physical RAM: 640.14 MB
    Total Pagefile: 2303.23 MB
    Available Pagefile: 2069.56 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1934.27 MB

    ==================== Drives ================================

    Drive c: (OS) (Fixed) (Total:99.18 GB) (Free:32.38 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
    Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:3.64 GB) NTFS
    Drive e: (CDROM) (CDROM) (Total:0.1 GB) (Free:0 GB) CDFS
    Drive f: (SONY USB) (Removable) (Total:0.12 GB) (Free:0.02 GB) FAT

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 112 GB) (Disk ID: 08000000)
    Partition 1: (Not Active) - (Size=110 MB) - (Type=DE)
    Partition 2: (Not Active) - (Size=10 GB) - (Type=07 NTFS)
    Partition 3: (Active) - (Size=99 GB) - (Type=07 NTFS)
    Partition 4: (Not Active) - (Size=3 GB) - (Type=OF Extended)

    ========================================================
    Disk: 1 (Size: 124 MB) (Disk ID: A2F07B3A)
    Partition 1: (Active) - (Size=124 MB) - (Type=06)

    ==================== End Of Log ============================

    And MBAM again:

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.07.08.05

    Windows Vista Service Pack 1 x86 NTFS (Safe Mode)
    Internet Explorer 8.0.6001.19088
    Lienne :: LIENNE-PC [administrator]

    14/07/2013 09:35:31
    mbam-log-2013-07-14 (09-35-31).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 241676
    Time elapsed: 5 minute(s), 26 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
    I can now view the desktop again but I'm too scared to do anything in case in kicks me out again!

    Shall I try MBAR?

    Hazel
     
  18. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    OK I tried MBAR in normal mode but it still wouldn't extract.
     
  19. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    So basically I can see the desktop and it looks normal, but when I try to restart, the computer gets stuck on the 'logging off' screen and I end up having to manually shut down with the reset button. After that I can only boot into start mode again, and have run combofix again in order to see the desktop again :/
     
  20. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Download attached fixlist.txt file and save it to the Desktop.
    NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Run FRST/FRST64 and press the Fix button just once and wait.
    The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
    See if you can boot normally.
     

    Attached Files:

  21. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-07-2013
    Ran by Lienne at 2013-07-14 19:50:20 Run:1
    Running from C:\Users\Lienne\Desktop
    Boot Mode: Safe Mode (minimal)
    ==============================================
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key deleted successfully.
    HKCR\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key not found.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2ce3e00-f94a-4740-988e-03dc2f38c34f} => Key deleted successfully.
    HKCR\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f} => Key deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{8dcb7100-df86-4384-8842-8fa844297b3f} => Value deleted successfully.
    HKCR\CLSID\{8dcb7100-df86-4384-8842-8fa844297b3f} => Key deleted successfully.
    HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} => Value deleted successfully.
    HKCR\CLSID\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} => Key not found.
    HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => Value deleted successfully.
    HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => Key not found.
    0137911373748336mcinstcleanup => Service deleted successfully.
    C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini => Moved successfully.
    bqjoh => Service deleted successfully.
    "C:\Windows\System32\drivers\pgvmfvb.sys" => File/Directory not found.
    ==== End of Fixlog ====
     
  22. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Did you try to boot normally?
     
  23. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Yes I can boot normally now (thank you), it wont let me set up a new connection though for some reason, don't know if that's related or not. Maybe I should give it back to my friend and see if it connects to her usual home connection.

    What would you suggest I do now? Will MBAM be ok or do I need to install another AV?
     
  24. Hazel010303

    Hazel010303 TS Rookie Topic Starter Posts: 27

    Arrgh... bad news, it's back to safe mode again. It did boot twice so I thought it was ok but apparently not any more :(
     
  25. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    What happens when you boot normally?
     


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