Hello there. I have been asked to fix a friend's laptop but I'm having no joy. It is a relatively old Dell Inspiron laptop running Vista Home 32 bit. It boots but only displays a blank desktop, no icons or start menu, just a cursor. I can get into safe mode but not with networking. In safe mode the desktop is displayed and I can see McAfee installed but I'm guessing it is the free trial and has long since expired. Using various malware removal tools via USB key I found 63 trojans and removed them. But it is still no better. I then used Rkill & Kapersky emergency rescue tools but still got nowhere. AVG rescue disk managed to identify a couple more threats (after I updated definitions using USB) and it successfully healed them, but the machine still wont boot normally. I've run out of ideas, please help?