mcIrishgurl
Posts: 187 +1
Woke up this morning to a dark blank screen (not blue) and wouldn't come out of sleep mode. rebooted and all was running extremely slow...ran avast and it didn't find anything but did get message that some files coudn't be scanned because they were password protected...attached are the prelim logs.
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 12/10/2014
Scan Time: 6:29:09 AM
Logfile:
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.10.06
Rootkit Database: v2014.12.08.03
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Dawn
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 463020
Time Elapsed: 17 min, 29 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420 BrowserJavaVersion: 10.71.2
Run by Dawn at 6:53:01 on 2014-12-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8172.5988 [GMT -6:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Shared\dtsrvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Windows\system32\spool\DRIVERS\x64\3\lxebserv.exe
C:\Windows\system32\lxebcoms.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
Unity Web Player
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update Installer for WildTangent Games App
VIP Access
VIP Access SDK (1.0.1.4)
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Yahoo! Messenger
Zinio Reader 4
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
12/7/2014 12:55:39 PM, Error: Service Control Manager [7034] - The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).
12/3/2014 8:25:33 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{EC7CEEE1-51B3-4746-9B26-2074CAF9882A} because another computer on the network has the same name. The server could not start.
12/10/2014 6:09:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
12/10/2014 6:08:34 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
.
==== End Of File ===========================
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 12/10/2014
Scan Time: 6:29:09 AM
Logfile:
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.10.06
Rootkit Database: v2014.12.08.03
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Dawn
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 463020
Time Elapsed: 17 min, 29 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420 BrowserJavaVersion: 10.71.2
Run by Dawn at 6:53:01 on 2014-12-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8172.5988 [GMT -6:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Shared\dtsrvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Windows\system32\spool\DRIVERS\x64\3\lxebserv.exe
C:\Windows\system32\lxebcoms.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
Unity Web Player
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update Installer for WildTangent Games App
VIP Access
VIP Access SDK (1.0.1.4)
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Yahoo! Messenger
Zinio Reader 4
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
12/7/2014 12:55:39 PM, Error: Service Control Manager [7034] - The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).
12/3/2014 8:25:33 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{EC7CEEE1-51B3-4746-9B26-2074CAF9882A} because another computer on the network has the same name. The server could not start.
12/10/2014 6:09:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
12/10/2014 6:08:34 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
.
==== End Of File ===========================