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Blue screen 2nd time in a week

By TheDreams
Dec 30, 2013
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  1. I keep blue screening random times, this is the second time in a week. I just shut it down and restart, any help?
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files, right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
     
  3. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    The minidump folder is empty?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    So the computer just freezes and you have to manually shut it down?
     
  5. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    It makes a loud noise through my headphones, and a blue screen pops up with a bunch of white writing,something about a crash. Then I restart, yes.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

  7. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    When I try to run chkdsk /f /r cmd pops up and then closes immediately, shown here (I uploaded to youtube so its easy to understand whats happening)
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Your boot hard drive is probably going bad
     
  9. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    Well I can open cmd through the program files but whenever I try to open cmd as a .bat file it does not open, it flashes open then closed unless I put a pause on it as shown here.
     
    Last edited: Dec 31, 2013
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    What is this computer? Laptop? Desktop? Make and model?
     
  11. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    Dekstop, windows 7 hp 2009m
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Nice monitor... How about the computer?
     
    maddy smith likes this.
  13. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Nice system! So you don't think that the hard drive is going bad?
     
  15. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    Thanks, I don't think so, maybe faulty ram? Not sure but yeah the cmd has never stayed up as a .bat file.
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Malware infection?
     
  17. TheDreams

    TheDreams TS Addict Topic Starter Posts: 599   +57

    I ran several tests, Microsoft security essentials, malwarebytes antimalware and I can up with no results.
     

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