Hello Everyone.
Please help, my laptop(windows XP with SP2) is crashing over and over on me after I installed PCAnywhere 10.5 yesterday; it got a blue screen and reboot automatically right away after first restart. And now if I logon in normal mode, it got a few error sceens with "Error Signture... send report ... don't send...", then it will get into a blue screen and reboot within 2 or 3 minutes.
Try to uninstall PCAnywhere, no success, got blue screen;
Got into Safe Mode, and try to uninstall PCAnywhere, no success, "windows installer service doesn't support in safe mode....".
Check the event viewer:
System Error EventID 1003
Error code 10000050, parameter1 e2472000, parameter2 00000001, parameter3 bf9d43cc, parameter4 00000001.
and also
System Error EventID 1003
Error code 00000019, parameter1 00000020, parameter2 e2738960, parameter3 e2739740, parameter4 0dbcaba4.
Can anyone please help, I really have no clue what to do.
I attached a few minidumps as well.
Thank you.
Please help, my laptop(windows XP with SP2) is crashing over and over on me after I installed PCAnywhere 10.5 yesterday; it got a blue screen and reboot automatically right away after first restart. And now if I logon in normal mode, it got a few error sceens with "Error Signture... send report ... don't send...", then it will get into a blue screen and reboot within 2 or 3 minutes.
Try to uninstall PCAnywhere, no success, got blue screen;
Got into Safe Mode, and try to uninstall PCAnywhere, no success, "windows installer service doesn't support in safe mode....".
Check the event viewer:
System Error EventID 1003
Error code 10000050, parameter1 e2472000, parameter2 00000001, parameter3 bf9d43cc, parameter4 00000001.
and also
System Error EventID 1003
Error code 00000019, parameter1 00000020, parameter2 e2738960, parameter3 e2739740, parameter4 0dbcaba4.
Can anyone please help, I really have no clue what to do.
I attached a few minidumps as well.
Thank you.