TechSpot

blue screen c000021a.

By naresh9876
Aug 30, 2007
  1. i got a problem wit my laptop(compaq Presario 3125au running on legal windows xp home sp 2).
    here it goes:
    i just used a recovery console which compaq gave me as few days before the windows is giving me errors. so i just used the option to rewind back my windows without losing my data. after recovery the windows was goin on fine. but after about half an hour it restarts itself so i tried again and again until i choose to press f8 and choose starting the widows without the option automatic restart if there is an error. the booting went well but after few seconds it gave me a blue screen writin sumtin about c000021a(fatal system error) then sum text then written again 0xc0000005 (0x75e5ac0 ox006cf5f4).
    so now i'm confused wat to do. please help me. thx.

    Please use proper thread titles from now on. Thanks.
     
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,714

    The most common cause of this is a bad RAM stick. If you have two, try without one of them in turn.
     
  3. naresh9876

    naresh9876 TS Rookie Topic Starter

    ok i'll try it but how if i still cant work

    how if it still cannot work?
     
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,714

    You need to find a friendly computer shop or be very lucky and find a friend with compatible RAM - a long shot and they might not want to risk their system by messing with it!
     
  5. naresh9876

    naresh9876 TS Rookie Topic Starter

    i'll try to go to the service center.thx a lot. i appreciate it.

    if any one can help me please reply.
     
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