TechSpot

Blue screen crashes

By Crashcrazy
Dec 1, 2009
  1. Can someone please help me. I keep getting a blue screen crash and get a mini dump error

    BCCode : f4 BCP1 : 00000003 BCP2 : 89380020 BCP3 : 89380194
    BCP4 : 805D1652 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    C:\DOCUME~1\USER~1\LOCALS~1\Temp\WER7916.dir00\Mini111809-01.dmp
    C:\DOCUME~1\USER~1\LOCALS~1\Temp\WER7916.dir00\sysdata.xml

    Can someone please help

    Crash crazy

    Thanks
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    After first confirming no malware is present by going here: http://www.techspot.com/vb/topic58138.html

    You may want to uninstall any high resource programs (Like Internet Security softwares)
    Then update to XP SP3: http://www.microsoft.com/windows/products/windowsxp/sp3/default.mspx

    I prefer Free Avira Antivirus: http://www.free-av.com/
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Oops! kimsland beat me by 1 minute!

    You need to tell us when you get it, i.e. when doing certain tasks or randomnly. Also, did you change any hardware or install any software, have you scanned for infections, etc.


    Your error is 0x000000F4: CRITICAL_OBJECT_TERMINATION

    One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message.


    The driver cited is csrss.sys and being that it it is an OS driver is too general to be of much help


    This is the user-mode portion of the Win32 subsystem; Win32.sys is the kernel-mode portion. Csrss stands for Client/Server Run-Time Subsystem, and is an essential subsystem that must be running at all times. Csrss is responsible for console windows, creating and/or deleting threads, and implementing some portions of the 16-bit virtual MS-DOS environment.

    * Updtae your NIC/wireless drivers.
     
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