By pachhap
Sep 2, 2007
  1. Hi,
    I am using TOSHIBA laptop with Windows Vista Home Premium Preinstalled. Configuration is as follows:
    1. 1 Gb RAm
    2. 110 Gb Hard Drive
    3. Intel Centrino Duo
    I am facing the issue of BSOD since i bought this laptop a month ago. I happen to find that this at any time gives us the Minidump files when it crashes with the blue screen put up at c:\windows\Minidump\Minidumpxx.dmp.
    I installed the windbg tool to debug the Minidump files and found the following information.

    0: kd> !analyze -v
    *************************************************************************** ****
    * *
    * Bugcheck Analysis *
    * *
    *************************************************************************** ****

    Arg1: 826d2005, address of worker routine (do ln on this to find guilty driver)
    Arg2: 00000002, IRQL returned at (should have been 0, but isn't).
    Arg3: 84a3a530, workitem parameter
    Arg4: 84a3a538, workitem address

    Debugging Details:

    826d2005 8bff mov edi,edi




    PROCESS_NAME: System


    LAST_CONTROL_TRANSFER: from 81c6b9f0 to 81cacfcb

    8ac83d34 81c6b9f0 000000e1 826d2005 00000002 nt!KeBugCheckEx+0x1e
    8ac83d7c 81dafbfd 84a3a530 8ac88680 00000000 nt!ExpWorkerThread+0x243
    8ac83dc0 81c9a396 81c6b7ad 80000000 00000000 nt!PspSystemThreadStartup+0x9d
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16

    STACK_COMMAND: .bugcheck ; kb

    826d2005 8bff mov edi,edi

    SYMBOL_NAME: ndis!ndisWorkItemHandler+0

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: ndis

    IMAGE_NAME: ndis.sys


    FAILURE_BUCKET_ID: 0xE1_ndis!ndisWorkItemHandler+0

    BUCKET_ID: 0xE1_ndis!ndisWorkItemHandler+0

    Followup: MachineOwner

    And finding that, it can be the problem due to the buggy driver i enabled the verifier.exe on vista and restarted my laptop. It also crashed with a the Minidump with some information. I am not able to find or detect what is the reason for the crash or the BSOD. Please help me in that, I have attached the Minidump files with this thread, which has 2 Minidump files
    1. Mini083107-01 ( Without verifier enabled)
    2. Mini090107-01 ( With verifier enabled)

    Any help in this regard will help me to solve the BSOD. Please help me out.

    Thanks in advance.
  2. pachhap

    pachhap TS Rookie Topic Starter

    Any help on this? Did anybody happen to experience the same and has come up with some solution on how to identify the faulty driver. I even carried out the Memory Diagnostic Test Yesterday, and the Hardware(RAM) is proper. The test yielded no errors.
    Please help me out!
  3. tweaks_sav

    tweaks_sav TS Rookie Posts: 186

    If you just bought it, I would take advantage of the warranty. That way problems are documented with it incase you have a lemon.
  4. pachhap

    pachhap TS Rookie Topic Starter

    Thanks for the reply:) . The Laptop was bought some 4 months back and is still under the warranty period. Can you be more specific on what exactly you want to do with that, I didn't get "That way problems are documented with it incase you have a lemon" --->> What does that mean? Where will the problems documented ?
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