blue screen; error codes HELPPPP

[Azr]

trying to help out me ma with her computer troubles. Please help me before I strangle her or bury my head under a pillow....hard.

Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/15/2007
Time: 10:46:09 PM
User: N/A
Computer: MAVIS
Description:
Error code 100000d1, parameter1 00cc70e4, parameter2 0000001c, parameter3 00000008, parameter4 00cc70e4.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 63 63 37 30 65 34 2c 20 cc70e4,
0038: 30 30 30 30 30 30 31 63 0000001c
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 38 2c 20 30 30 63 63 08, 00cc
0050: 37 30 65 34 70e4 Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/15/2007
Time: 10:45:24 PM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 2/15/2007
Time: 10:45:11 PM
User: N/A
Computer: MAVIS
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/15/2007
Time: 7:16:49 PM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/15/2007
Time: 5:51:08 PM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/15/2007
Time: 1:22:28 PM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/14/2007
Time: 4:13:45 PM
User: N/A
Computer: MAVIS
Description:
Error code 100000d1, parameter1 e11b5000, parameter2 00000002, parameter3 00000001, parameter4 f7286f53.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 65 31 eters e1
0030: 31 62 35 30 30 30 2c 20 1b5000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 66 37 32 38 01, f728
0050: 36 66 35 33 6f53 Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/14/2007
Time: 4:13:25 PM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.


any help would be greatly appreciated.....you have no idea.

thanks

 

[GameJunkie72792]

what windows os is this?

 

[Azr]

operating system

it's on windows XP home, service pack 2

 

[Herbster63]

Any Idea What The Last Thing She Done On It Before Bsod And Does It Start In Safe Mode ?

 

[Azr]

she is usually surfing the net. We have been following what she is doing and there is no pattern but 75% of the time she is on the internet just switching between sites or clicking on a picture. other times she is using a program, photoshope or such. She can always restart the computer and it works just fine. She gets a BSOD 1-2 times a day, never one after another. We cleaned out at the typical system stuff on explorer (cache, history, temp, etc...) and she did not have a BSOD for a week and then they started again. This is a brand new system she has. The shop looked at it and could not find anything wrong with it. But it is still doing it.

 

[Herbster63]

Maybe try a systems restore (start/help and support/pick a task) but i imagine the store should have done that if they know what they are doing try it any way see what happens.

 

[peterdiva]

The following bugcheck is a sign of a hardware problem. Post some minidump files, as below - i.e. Mini021507-01.dmp. In the meantime test the RAM with Memtest.

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.

 

[Azr]

I'm not sure how to post minidump files. Or exactly what they are. Can anyone connect me to a link to learn how to do this?

I'm hoping this will do. Thanks for the help so far.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 2/20/2007
Time: 9:34:00 AM
User: N/A
Computer: MAVIS
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xb97ca000, 0x00000002, 0x00000001, 0x805812a1). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/20/2007
Time: 9:34:08 AM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/20/2007
Time: 9:34:31 AM
User: N/A
Computer: MAVIS
Description:
Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 62 39 eters b9
0030: 37 63 61 30 30 30 2c 20 7ca000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 38 01, 8058
0050: 31 32 61 31 12a1




Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/20/2007
Time: 9:34:31 AM
User: N/A
Computer: MAVIS
Description:
Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 62 39 eters b9
0030: 37 63 61 30 30 30 2c 20 7ca000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 38 01, 8058
0050: 31 32 61 31 12a1


Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 2/20/2007
Time: 9:40:05 AM
User: N/A
Computer: MAVIS
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x03280000, 0x00000002, 0x00000001, 0x7c929880). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-02.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/20/2007
Time: 9:40:14 AM
User: N/A
Computer: MAVIS
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[cpc2004]

Your problem is related to hardware and it is no need to post the dump here.

Refer this document to diagnostic memory error.