TechSpot

blue screen; error codes  HELPPPP

By Azr
Feb 18, 2007
  1. trying to help out me ma with her computer troubles. Please help me before I strangle her or bury my head under a pillow....hard.

    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/15/2007
    Time: 10:46:09 PM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 100000d1, parameter1 00cc70e4, parameter2 0000001c, parameter3 00000008, parameter4 00cc70e4.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 63 63 37 30 65 34 2c 20 cc70e4,
    0038: 30 30 30 30 30 30 31 63 0000001c
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 38 2c 20 30 30 63 63 08, 00cc
    0050: 37 30 65 34 70e4 Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 10:45:24 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/15/2007
    Time: 10:45:11 PM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 7:16:49 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 5:51:08 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 1:22:28 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/14/2007
    Time: 4:13:45 PM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 100000d1, parameter1 e11b5000, parameter2 00000002, parameter3 00000001, parameter4 f7286f53.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 65 31 eters e1
    0030: 31 62 35 30 30 30 2c 20 1b5000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 66 37 32 38 01, f728
    0050: 36 66 35 33 6f53 Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/14/2007
    Time: 4:13:25 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.


    any help would be greatly appreciated.....you have no idea.

    thanks
     
  2. GameJunkie72792

    GameJunkie72792 TS Maniac Posts: 274

    what windows os is this?
     
  3. Azr

    Azr TS Rookie Topic Starter

    operating system

    it's on windows XP home, service pack 2
     
  4. Herbster63

    Herbster63 TS Rookie Posts: 32

    Any Idea What The Last Thing She Done On It Before Bsod And Does It Start In Safe Mode ?
     
  5. Azr

    Azr TS Rookie Topic Starter

    she is usually surfing the net. We have been following what she is doing and there is no pattern but 75% of the time she is on the internet just switching between sites or clicking on a picture. other times she is using a program, photoshope or such. She can always restart the computer and it works just fine. She gets a BSOD 1-2 times a day, never one after another. We cleaned out at the typical system stuff on explorer (cache, history, temp, etc...) and she did not have a BSOD for a week and then they started again. This is a brand new system she has. The shop looked at it and could not find anything wrong with it. But it is still doing it.
     
  6. Herbster63

    Herbster63 TS Rookie Posts: 32

    Maybe try a systems restore (start/help and support/pick a task) but i imagine the store should have done that if they know what they are doing try it any way see what happens.
     
  7. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    The following bugcheck is a sign of a hardware problem. Post some minidump files, as below - i.e. Mini021507-01.dmp. In the meantime test the RAM with Memtest.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.
     
  8. Azr

    Azr TS Rookie Topic Starter

    I'm not sure how to post minidump files. Or exactly what they are. Can anyone connect me to a link to learn how to do this?

    I'm hoping this will do. Thanks for the help so far.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/20/2007
    Time: 9:34:00 AM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xb97ca000, 0x00000002, 0x00000001, 0x805812a1). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/20/2007
    Time: 9:34:08 AM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/20/2007
    Time: 9:34:31 AM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 62 39 eters b9
    0030: 37 63 61 30 30 30 2c 20 7ca000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 35 38 01, 8058
    0050: 31 32 61 31 12a1




    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/20/2007
    Time: 9:34:31 AM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 62 39 eters b9
    0030: 37 63 61 30 30 30 2c 20 7ca000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 35 38 01, 8058
    0050: 31 32 61 31 12a1


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/20/2007
    Time: 9:40:05 AM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x03280000, 0x00000002, 0x00000001, 0x7c929880). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/20/2007
    Time: 9:40:14 AM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
     
  9. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Your problem is related to hardware and it is no need to post the dump here.

    Refer this document to diagnostic memory error.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...