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blue screen; error codes HELPPPP

Discussion in 'Device Drivers' started by Azr, Feb 18, 2007.

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  1. Azr Newcomer, in training

    trying to help out me ma with her computer troubles. Please help me before I strangle her or bury my head under a pillow....hard.

    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/15/2007
    Time: 10:46:09 PM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 100000d1, parameter1 00cc70e4, parameter2 0000001c, parameter3 00000008, parameter4 00cc70e4.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 63 63 37 30 65 34 2c 20 cc70e4,
    0038: 30 30 30 30 30 30 31 63 0000001c
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 38 2c 20 30 30 63 63 08, 00cc
    0050: 37 30 65 34 70e4 Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 10:45:24 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/15/2007
    Time: 10:45:11 PM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 7:16:49 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 5:51:08 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/15/2007
    Time: 1:22:28 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/14/2007
    Time: 4:13:45 PM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 100000d1, parameter1 e11b5000, parameter2 00000002, parameter3 00000001, parameter4 f7286f53.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 65 31 eters e1
    0030: 31 62 35 30 30 30 2c 20 1b5000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 66 37 32 38 01, f728
    0050: 36 66 35 33 6f53 Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/14/2007
    Time: 4:13:25 PM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.


    any help would be greatly appreciated.....you have no idea.

    thanks
    Azr, Feb 18, 2007
    #1

  2. GameJunkie72792 Newcomer, in training

    what windows os is this?
    GameJunkie72792, Feb 18, 2007
    #2

  3. Azr Newcomer, in training

    operating system

    it's on windows XP home, service pack 2
    Azr, Feb 19, 2007
    #3

  4. Herbster63 Newcomer, in training

    Any Idea What The Last Thing She Done On It Before Bsod And Does It Start In Safe Mode ?
    Herbster63, Feb 19, 2007
    #4

  5. Azr Newcomer, in training

    she is usually surfing the net. We have been following what she is doing and there is no pattern but 75% of the time she is on the internet just switching between sites or clicking on a picture. other times she is using a program, photoshope or such. She can always restart the computer and it works just fine. She gets a BSOD 1-2 times a day, never one after another. We cleaned out at the typical system stuff on explorer (cache, history, temp, etc...) and she did not have a BSOD for a week and then they started again. This is a brand new system she has. The shop looked at it and could not find anything wrong with it. But it is still doing it.
    Azr, Feb 19, 2007
    #5

  6. Herbster63 Newcomer, in training

    Maybe try a systems restore (start/help and support/pick a task) but i imagine the store should have done that if they know what they are doing try it any way see what happens.
    Herbster63, Feb 20, 2007
    #6

  7. peterdiva TechSpot Ambassador

    The following bugcheck is a sign of a hardware problem. Post some minidump files, as below - i.e. Mini021507-01.dmp. In the meantime test the RAM with Memtest.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00cc70e4, 0x0000001c, 0x00000008, 0x00cc70e4). A dump was saved in: E:\WINDOWS\Minidump\Mini021507-01.dmp.
    peterdiva, Feb 20, 2007
    #7

  8. Azr Newcomer, in training

    I'm not sure how to post minidump files. Or exactly what they are. Can anyone connect me to a link to learn how to do this?

    I'm hoping this will do. Thanks for the help so far.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/20/2007
    Time: 9:34:00 AM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xb97ca000, 0x00000002, 0x00000001, 0x805812a1). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/20/2007
    Time: 9:34:08 AM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/20/2007
    Time: 9:34:31 AM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 62 39 eters b9
    0030: 37 63 61 30 30 30 2c 20 7ca000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 35 38 01, 8058
    0050: 31 32 61 31 12a1




    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/20/2007
    Time: 9:34:31 AM
    User: N/A
    Computer: MAVIS
    Description:
    Error code 1000000a, parameter1 b97ca000, parameter2 00000002, parameter3 00000001, parameter4 805812a1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 62 39 eters b9
    0030: 37 63 61 30 30 30 2c 20 7ca000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 35 38 01, 8058
    0050: 31 32 61 31 12a1


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2/20/2007
    Time: 9:40:05 AM
    User: N/A
    Computer: MAVIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x03280000, 0x00000002, 0x00000001, 0x7c929880). A dump was saved in: E:\WINDOWS\Minidump\Mini022007-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 2/20/2007
    Time: 9:40:14 AM
    User: N/A
    Computer: MAVIS
    Description:
    The IPSEC Services service terminated with the following error:
    The authentication service is unknown.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Azr, Feb 20, 2007
    #8

  9. cpc2004 Newcomer, in training

    Your problem is related to hardware and it is no need to post the dump here.

    Refer this document to diagnostic memory error.
    cpc2004, Feb 20, 2007
    #9
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