blue screen error in xp

[agafitei]

hi,

my computer keeps crashing and i don't know what to do anymore. I've installed all the drivers, i've changed bios settings, but it still the same. The only time it doesn't crash is when i have no video drivers installed but that's no solution.

plese analyze the minudumps that i have attached.

thank you

 

[howard_hopkinso]

Hello and welcome to Techspot.

All your minidumps crash at ati3duag.dll. This is part of your videocard drivers. They all have a bugcheck of 8E.

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

This is a driver issue with you videocard drivers.

Uninstall your videocard drivers, and reinstall with the latest drivers.

Regards Howard :wave: :wave: