Blue screen error

By mison66
Jul 4, 2011
Post New Reply
  1. Hi all,

    My system details are:
    Microsoft XP Professional version 2002 SP3, Dell Latitude E6500 Intel(R) Core(TM) 2 Duo CPU P9500 @ 2.53Ghz

    I have been having a blue screen error appear after every time I close my laptop screen and it goes into hibernation.

    The message that appears is:
    IRQL_NOT_LESS_OR_EQUAL

    and there STOP 0x0000000A (0x00000016, 0x0000001c, 0x00000000, 0x80502EB4)

    Below is my most recent mini dump

    ================================================
    Dump File : Mini062211-01.dmp
    Crash Time : 22/06/2011 4:53:08 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062211-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini062111-02.dmp
    Crash Time : 21/06/2011 8:25:08 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062111-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini062111-01.dmp
    Crash Time : 21/06/2011 6:34:17 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062111-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini062011-01.dmp
    Crash Time : 20/06/2011 7:51:16 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062011-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061911-02.dmp
    Crash Time : 19/06/2011 1:32:05 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061911-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061911-01.dmp
    Crash Time : 19/06/2011 10:51:03 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061911-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061811-03.dmp
    Crash Time : 18/06/2011 6:07:21 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061811-03.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061811-02.dmp
    Crash Time : 18/06/2011 2:06:02 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061811-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061811-01.dmp
    Crash Time : 18/06/2011 10:21:37 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061811-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061711-01.dmp
    Crash Time : 17/06/2011 9:26:40 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061711-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061411-04.dmp
    Crash Time : 14/06/2011 4:52:15 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061411-04.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061411-03.dmp
    Crash Time : 14/06/2011 3:53:42 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061411-03.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061411-02.dmp
    Crash Time : 14/06/2011 9:22:51 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061411-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061411-01.dmp
    Crash Time : 14/06/2011 7:26:19 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061411-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061311-01.dmp
    Crash Time : 13/06/2011 9:36:27 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000016
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80502eb4
    Caused By Driver : tffsport.sys
    Caused By Address : tffsport.sys+21560
    File Description : TrueFFS Port Driver
    Product Name : TrueFFS (R) Port Driver
    Company : M-Systems
    File Version : 5.02
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+2beb4
    Stack Address 1 : ntoskrnl.exe+230d9
    Stack Address 2 : tffsport.sys+1a8f7
    Stack Address 3 : ntoskrnl.exe+1a6c0
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061311-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini061211-01.dmp
    Crash Time : 12/06/2011 10:59:34 AM
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba330d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : usbccgp.sys
    Caused By Address : usbccgp.sys+786
    File Description : USB Common Class Generic Parent Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5585 (xpsp_sp3_qfe.080422-1455)
    Processor : 32-bit
    Crash Address : usbccgp.sys+21fe
    Stack Address 1 : usbccgp.sys+786
    Stack Address 2 : usbccgp.sys+5d3
    Stack Address 3 : ntoskrnl.exe+1819f
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini061211-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini040611-01.dmp
    Crash Time : 6/04/2011 10:03:59 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0x80000004
    Parameter 2 : 0x806edae1
    Parameter 3 : 0x942ac65c
    Parameter 4 : 0x00000000
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+8ae1
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5512 (xpsp.080413-2111)
    Processor : 32-bit
    Crash Address : hal.dll+8ae1
    Stack Address 1 : hal.dll+5f0f
    Stack Address 2 : hal.dll+6337
    Stack Address 3 : hal.dll+714d
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini040611-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 106,496
    ==================================================

    ==================================================
    Dump File : Mini041211-01.dmp
    Crash Time : 5/04/2011 10:55:16 PM
    Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
    Bug Check Code : 0x000000ea
    Parameter 1 : 0xfb92da60
    Parameter 2 : 0xfe60a258
    Parameter 3 : 0xfe5d3f80
    Parameter 4 : 0x00000001
    Caused By Driver : igxpdv32.DLL
    Caused By Address : igxpdv32.DLL+20fb5
    File Description : Component GHAL Driver
    Product Name : Intel Graphics Accelerator Drivers for Windows NT(R)
    Company : Intel Corporation
    File Version : 6.14.10.4964
    Processor : 32-bit
    Crash Address : igxpdv32.DLL+20ee6
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini041211-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 65,536
    ==================================================

    ==================================================
    Dump File : Mini020611-01.dmp
    Crash Time : 6/02/2011 6:19:11 PM
    Bug Check String : CRITICAL_OBJECT_TERMINATION
    Bug Check Code : 0x000000f4
    Parameter 1 : 0x00000003
    Parameter 2 : 0x89a270d0
    Parameter 3 : 0x89a27244
    Parameter 4 : 0x805d2954
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
    Processor : 32-bit
    Crash Address : ntoskrnl.exe+22f43
    Stack Address 1 : ntoskrnl.exe+faa9d
    Stack Address 2 : ntoskrnl.exe+fb9ff
    Stack Address 3 : ntoskrnl.exe+6a64c
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini020611-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 106,496
    ==================================================

    ==================================================
    Dump File : Mini012511-01.dmp
    Crash Time : 25/01/2011 7:22:08 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xfd609000
    Parameter 2 : 0x00000000
    Parameter 3 : 0xba499563
    Parameter 4 : 0x00000000
    Caused By Driver : massfilter.sys
    Caused By Address : massfilter.sys+1563
    File Description : CDROM Filter
    Product Name : CDROM Filter
    Company : MBB Incorporated
    File Version : 1.0.0.10
    Processor : 32-bit
    Crash Address : massfilter.sys+1563
    Stack Address 1 : ntoskrnl.exe+1819f
    Stack Address 2 : USBSTOR.SYS+3f6c
    Stack Address 3 : USBSTOR.SYS+1b65
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini012511-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 110,592
    ==================================================

    The only thing I can think of is I recently installed a new anti-virus software Bit Defender 2011.

    Any help would be greatly appreciated
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Were you having such issues before installing Bit Defender?

    Do you have any other security software installed?
  3. mison66

    mison66 Newcomer, in training Topic Starter

    No it wasn't occuring before Bit Defender.

    However my computer has now crashed completely and comes up with the error Windows cannot start, File missing or Corrupt, \Windows\System32\Config\System so i'm am pretty much stuffed.

    Have you had any experiences with this?

    Kind regards
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    I am leaving very early Monday morning to go on vacation and won't be back here until Wednesday July 20th. I've asked mark56 and Archean to look into the threads I am active in. mark56 has gotten back to me and said he would be glad to help. Either of these guys are good and they can read minidump files.

    I'll contact them for you. At this juncture it sounds like a BitDefender issue. Were you running two antiviruses by chance?
  5. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Hi Mison66, I'll be here to help with your problem .

    Please answer the last question from Route44.

    And, have you got the Windows XP disc?


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.