Blue screen of death

[wazaxib]

Hello,

I am wondering if someone can help me. I bought this new PC and I have been having blue screens for a few days without a reason while playing games. after that I checked all I could, checked ram and hdd for errors, registry and other things like that. there was no change in the hardware what so ever. but after all these checks been done, I only had one straight after and then everything was fine.... until now. Just got another one while watching a movie and browsing web.

any suggestions?

PC parameters: I5 3,2GHz, 8GBs Ram 1600MHz, 2TB solid HDD, Geforce GTX760, win 7 64x

 

[Tmagic650]

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here

 

[wazaxib]

Sorry I didnt do it before, but I couldnt upload it - done rar instead of zip file. oh and the error details:

bccode:34
20BCP1:0000000000050853
20BCP2:FFFFF8800358C1A
20BCP3:FFFFF8800358BA00
20BCP4:FFFFF88001624B98
OS 20Version:6_1_7601
Service20Pack:1_0
Product:256_1

 

[Tmagic650]

Do you use an SSD or regular hard drive, and what is the model? Solid meaning SSD? What is the make of the SSD?

 

[wazaxib]

I attach screen from hardware manager. it is solid, not the spinning one.

 

[Tmagic650]

Is it still under warranty?

 

[wazaxib]

Of course it is. PC its 2 months old, why?

 

[Cobalt006]

If its still under warranty . Take it back Let them deal with the problem or replace it.

 

[wazaxib]

I rather do it myself... if I give it back, I will have to back up over 1 TB of data... with some help of course

 

[mailpup]

The advantage of the warranty is that there are no charges for repairs. If you do it yourself, you might void the warranty and you pay for any costs yourself and you still might not fix it. Still, it's up to you.

 

[wazaxib]

I know. So, any ideas? anyone? any help is appreciated.

 

[Tmagic650]

You should back up your data anyway. The boot drive is the SSD (64MB)? The Western Digital drive is the 2TB drive, right?

 

[wazaxib]

Boot drive is the big one, 2TB. and 64GB flash drive is just a small backup disk.