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Blue screen on new iBuyPower computer

By Popaul87
Mar 24, 2012
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  1. Hi, I bought a computer about a month or two ago now from Ibuypower, but when I first started it I had a failed boot, called them the guy said it was probably a corrupted windows and wanted me to re-install it. I tried restarting the PC first and it worked! but Today it crashed 3 times on me... Memory_Dump_Pool , I believe I saw on that blue screen.
    This is my problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 4105

    Additional information about the problem:
    BCCode: c1
    BCP1: FFFFF900C4DAAF80
    BCP2: FFFFF900C4DAA0D4
    BCP3: 0000000000DFA080
    BCP4: 0000000000000023
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032412-28485-01.dmp
    C:\Users\Dudel\AppData\Local\Temp\WER-37689-0.sysdata.xml

    System Specs:
    Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz (20% OC'ed on Bios)
    16GB Ram (Corsair Vengeance) 4x4GB
    NVIDIA GeForce GTX 560 Ti - 1GB - EVGA Superclocked - Core: 900MHz - SLI Mode (Dual Cards)
    ([3-Way SLI] Gigabyte GA-X79-UD3 -- 4x PCI-E x16, 6x SATA 6Gb/s))

    Anyone have any idea what's going on with my baby? :(
    She cost me 3000+$, so I'm a bit bumed atm.
    Thanks!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

  3. Popaul87

    Popaul87 TS Rookie Topic Starter

    Fixed. I guess when I updated my video cards a week or two ago it didn't update properly when I checked this morning when I got back from work it was the previous version. Updated and working fine so far.
     
  4. Popaul87

    Popaul87 TS Rookie Topic Starter

    Well I guess it isn't fixed happened again this morning not even 2 mins in SWtor.
    I cannot post minidumps it says I exceed the 200mb limit. My minidump is 285...
    Oh & also when it goes on the blue screen there's a loud "BRRRRRRRRR" noise comming from the PC....
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    "there's a loud "BRRRRRRRRR" noise comming from the PC"...

    Was this computer used when you bought it, or is Ibuypower selling junk? Open up the computers case and make sure all the fans are running and not making any loud noise
     
  6. Popaul87

    Popaul87 TS Rookie Topic Starter

    Apparently they are selling junk even when you buy a 3029,00$ PC + 500 ish $ to get it into Canada.
    It doesn't seem to be coming from any fan I've never had this happened before I've only had the computer for almost 2 months now.
    Anyway to make my minidumps smaller? I'm 80ish too much... it only allows 200.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    You have to zip those minidumps then attach them
     
  8. Popaul87

    Popaul87 TS Rookie Topic Starter

    & How do I do that?
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

  10. Popaul87

    Popaul87 TS Rookie Topic Starter

    Here are my minidumps.
    Date in order are.
    30/01/2012 (This is where it's strange. The Computer was still at IBuyPower at this time....)
    24/03/2012
    24/03/2012 (2 in one day the first day it happened to me (3 days ago))
    26/03/2012

    If I could get an answer on this as soon as possible I would love you long time!

    Sincerly, Eric.
     

    Attached Files:

  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    The minidumps show severe memory issues. Could be a bad memory stick or a bios setting for memory timings or speed. Run Memtest86 for at least 7 passes. The instructions are in the link I posted days ago
     
     
  12. Popaul87

    Popaul87 TS Rookie Topic Starter

    Could you tell me what it was that caused it? the one from January 30th 2012? Which I suspect happened at IBP. Thanks!
    As for the noise I wasn't sure at first... Can ram make noise... ?
    I've read about improper volt settings for rams making it was the power supply doing that noise?
    Not quite sure where the noise came exactly.
    What errors am I looking for on memtest? I got it running via USB.
    Errors or ECC Errs ?
    Cuz I've only tried it there for 15 mins after I got it on my usb. & in 15mins of running. Mind you it was with 4x 4gb Corsair Vengeances in, I had gotten 37k ish Errors already.
     
  13. Popaul87

    Popaul87 TS Rookie Topic Starter

    Anyone know what the cause of my first minidump is ?
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    If you're getting any errors on memtest86 one of the RAM sticks is bad. All the minidumps are related to bad memory
     
  15. Popaul87

    Popaul87 TS Rookie Topic Starter

    Found the faulty one thanks.
    Could you by chance tell me the reason for this one?
     

    Attached Files:

  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Where did this come from?
     
  17. Popaul87

    Popaul87 TS Rookie Topic Starter

    That Minidump happened on the 30th of January 2012. That was 14 days before I received the PC. So I'm guessing that happened at IBP... What does it mean ?
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    "Can ram make noise... ?"
    No, place a finger carefully in the center of each fan while it is spinning, momentarily slow or stop each fan, and see if the noise goes away. Since the ram is close to the CPU fan, try slowing it first

    "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Where did this come from?"
    The bad ram. It is possible that the ram was bad at IBP and they did nothing to fix it then, before you bought the computer
     
  19. Aura.kitten

    Aura.kitten TS Rookie

    Im having this same issue a year later? What happened with your computer?
     
  20. Aura.kitten

    Aura.kitten TS Rookie

  21. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,994   +168

    Hi Aura.kitten,
    This thread is a year old and the original poster never answered. It's unrealistic to expect an answer at this point. Did you try the things mentioned in the link you posted?
     


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