I have a friend whose netbook is having an issue. I'm at her house now, but I will be going home soon. I will be back over to help her tomorrow. Her netbook sometimes has a message that pops up that says that the computer recovered from an error, which it said was 10000007e Bccode. Problem Event Name Blue Screen. I looked up how to turn off automatic restarts so that it would show a blue screen the next time it happened. The computer couldn't restart, which happened before. It had to try to fix the problem and use system restore. After it did that, it was fine until the blue screen came up again. The computer turned off and on fine a couple times, and then the blue screen appeared when I turned on the computer. Again, the computer said it couldn't start and needed to fix problems. It had to use system restore again to get it to start. This is the blue screen error that I get: Stop: 0x0000007E (0xc0000005, 0x86c6688E, 0x87A97B4C, 0x87A97730) ndis.sys - address 86c6688E base at 860B000, datestamp 561c7b66 dumping physical memory to disk: 100 I read the "if you have a blue screen" post. Unfortunately, I cannot create a compressed (zipped) folder on that computer because it won't let me. It gives the error Compressed (zipped) Folder Error. File not found or no read permission. Her netbook is: Manufacturer: Acer Model: AOD270 If someone could please help, I would really appreciate it. Thank you.