TechSpot

Bluescreen of death

By Akai
Feb 16, 2007
  1. Well, I got home today to find my computer with a Bluescreen (My first ever bluescreen). It said something about a usb2083.sys or something like that (Might have got the numbers wrong). So when I restarted it gave me the "Microsoft has encountered a serious error..." and I got the minidump, so I will attach it to the post. I really hope someone can solve this error for me. Thanks.
     
  2. tweaks_sav

    tweaks_sav TS Rookie Posts: 190

    What type of PC do you have? Custom build? OS?
    After overclocking my pc, I started to get USB errors. After lowing a setting, everything worked great.

    The Bluescreen errored on portcls.sys. Portcls.sys is a port class system driver. Mostly used for audio. DO you have a USB Audio device? Like a usb mic, headset, webcam w/ mic, etc?

    Details:
    BugCheck D1, {443f3042, 2, 1, 8a34e279}

    Probably caused by : portcls.sys ( portcls!CPortPinWaveCyclic::Copy+6f )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 443f3042, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8a34e279, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: 443f3042

    CURRENT_IRQL: 2

    FAULTING_IP:
    +ffffffff8a34e279
    8a34e279 ?? ???

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xD1

    TRAP_FRAME: f78a2ed8 -- (.trap fffffffff78a2ed8)
    ErrCode = 00000002
    eax=00000041 ebx=f78a2f54 ecx=00000041 edx=00000002 esi=00000200 edi=0002b110
    eip=8a34e279 esp=f78a2f4c ebp=b7c91f28 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210246
    8a34e279 ?? ???
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 8a34e279 to 804e0aac

    STACK_TEXT:
    f78a2ed8 8a34e279 badb0d00 00000002 8a34e3c0 nt!KiTrap0E+0x238
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    f78a2f48 89d40023 89bcde90 f78a2f74 b7c95665 0x8a34e279
    f78a2f54 b7c95665 89d76ec8 00000200 00000200 0x89d40023
    f78a2f74 b7c9591b f78a2f01 00000200 f78a2fa4 portcls!CPortPinWaveCyclic::Copy+0x6f
    f78a2fb4 b7c8f497 00001090 6c0e8401 ffdff000 portcls!CPortPinWaveCyclic::RequestService+0x298
    f78a2fcc 804dcd22 8a60ccf8 8a60cce8 00000000 portcls!CServiceGroup::ServiceDpc+0x2a
    f78a2ff4 804dc88d b5b2cd44 00000000 00000000 nt!KiRetireDpcList+0x61
    f78a2ff8 b5b2cd44 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2b
    f78a2ffc 00000000 00000000 00000000 00000000 0xb5b2cd44


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    portcls!CPortPinWaveCyclic::Copy+6f
    b7c95665 8b4514 mov eax,dword ptr [ebp+14h]

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: portcls!CPortPinWaveCyclic::Copy+6f

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: portcls

    IMAGE_NAME: portcls.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 41107f13

    FAILURE_BUCKET_ID: 0xD1_W_portcls!CPortPinWaveCyclic::Copy+6f

    BUCKET_ID: 0xD1_W_portcls!CPortPinWaveCyclic::Copy+6f

    Followup: MachineOwner
    ---------
     
  3. Akai

    Akai TS Rookie Topic Starter Posts: 134

    Yes I do have a headset, which I use. But yesterday my microphone port stopped working. Not sure if that's the issue behind the blue screen.
     
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