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Bluescreen: RAM issue?

By besimz1
Feb 8, 2011
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  1. Hi all,
    i have been experiencing a problem with a blue screen (Fatal error physical memory dump etc....) the problem started after a while since i bought the computer, it started by unfrequent freezing then the blue screen came up and the pc couldn't last 2 mins without having this error. However I changed the slot of the ram,and things worked out for a gd period of time(about 3 months) then the blue screen error showed up again. I tried a new ram and things worked out. but then i tried the old ram back and it also worked out but then after a while the problem came back.
    Note: when i put the ram in one of the slots the pc turns on normally (then blue scren appears) but when i put it in the other it does not even start(no bootup screen or BIOS)
    Is this a RAM problem or a motherboard one? Thanks in advance
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    This certainly sounds like a faulty Ram slot. Was this test with the old or new Ram stick.

    Try cleaning the contacts on the sticks with a soft pencil rubber (up and down the contacts not from end to end) and blow out the slots with a can of compressed air. Test again.

    Could you post your dump files.

     
  3. besimz1

    besimz1 TS Rookie Topic Starter

    These are the dump files.
    Note: I did something that made the pc work normally for a while, i tried to put the ram in each of the slots(same results in both) so i turned it on without any ram and then put the ram in one of the slots. The pc functioned normally for about 3 days then the blue screen reappeared ,but now apparently the pc lasts a while.
     

    Attached Files:

  4. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Not wise to insert a RAM module when the PC is on, that could badly damage the module, sounds like you have been lucky.

    The minidumps come up with a number of issues, first I would run the manufacturers test on your hard drive, follow this guide bellow.

    You should then use the Avast removal tool to clear out all traces of it and then download and install MSE, much better antiivirus and it is free. Make sure you choose the correct version for your OS and bit rate

    http://www.avast.com/uninstall-utility
    http://www.microsoft.com/security_essentials/support.aspx?mkt=en-us

    You should also update drivers for your Video card, HD Audio and check for updates to Real Player.

    The errors you have can be related to the memory but after the tests you have done I would leave that alone for now. The faults are most likely out of date/incompatible drivers or a failing hard drive. At the earliest opportunity I would back up all your important files.

     

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