Let me start off saying thanks for your help. I have gone throught the 8 steps, but I am still having trouble. I cannot run the MBAM and SAS without renaming them. MBAM shows a Trojan that keeps reappearing even though it says it is removing it. Also, I cannot go to certain websites: i.e., windowsupdate.mocrosoft.com, and others, I get an error message, "IE cannot display the web page." Thanks again for any and all help.