TechSpot

Browser hi-jacked and redirecting - 8 steps completed

Inactive
By soulwanderer
Jun 28, 2010
Topic Status:
Not open for further replies.
  1. Looks like I'm joining the bandwagon here. Any help would be greatly appreciated.

    My browser is redirecting to unrelated sites and opening up other windows on its own.

    Completed the requested 8 steps, now just hoping for a fix. Huge thanks in advance.

    Logs attached.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,713   +254

    Please, don't zip any logs.

    You're running THREE AV programs, AVG, McAfee and Avast. Two of them has to go.
    For AVG, use AVG Remover: http://www.avg.com/us-en/download-tools
    For McAfee, use McAfee Consumer Product Removal Tool: http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
    I suggest, you leave Avast as your protection program.

    When done...

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    Attached Files:

    • DDS.txt
      File size:
      14.4 KB
      Views:
      1
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.