TechSpot

browser keeps closing

By Blue365
Oct 25, 2007
  1. can some1 please help me, my browser keeps closing every 20sec. it gets kinda annoying.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Why have you posted this in our Other hardware forum?

    Try and give us some useful information so we might be able to help.

    What browser are you using?
    When did it start Closing?

    Let`s have a quick check for malware.

    Go and read this thread HERE and post a HJT log as an attachment into this thread.

    Regards Howard :wave: :wave:
     
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    Yes Howard frustrating isn't it... This is almost always caused by a malware or virus infection
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Yes it can be very frustrating mate.

    I understand that not every one is computer savvy, but it still helps a tremendous amount, if they make an effort to post in the correct forum and give as much info as they can about their problem.

    End of rant lol.

    I tend to agree, it probably is a malware problem.

    Regards Howard :)
     
  5. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

    You're going to have to download/run HijackThis. Move the hijackthis.exe off of your desktop or out of a temporary folder and place it somewhere more permanent. I created a folder and named it HijackThis and placed it in my Program Files folder and moved the exe there. Run the program and and save the HJT log file. Attach the log to your post in this thread. A browser closing on its own is often a sign of active malware.

    Well geez, I see an empty thread and by the time I get the links and type the vitals you guys get there first. I attached the log just as an example, but it should be clear.
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Naughty Cinders, you didn`t rename the HijackThis.exe to Crusty.exe lol. :p

    You also put HJT in the wrong location hehe. It`s supposed to be placed in C:\program files\HJT\Crusty.exe.

    Regards Howard :)
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    This is a good start Cinders. I wish I could read the Hijack logs as well as some of you. Don't you have to rename hijackthis.exe, to analyse this or something else?
     
  8. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

    You are both correct. I did forget to rename the exe. ;) I'll try to remember next time.

    I work with a bunch of computers available to the public, so I do know a little about malware removal, but I'm no expert by any means. Our IT department can be slow to respond to requests for assistance, so I usually just break out Spybot Search & Destroy and KillBox and have a go at it. If that doesn't completely work, I'll then look for a tool that's been designed to specifically remove the malware which varies quite a bit but is most often Smitfraud.
     
  9. Blue365

    Blue365 TS Rookie Topic Starter

    My browser keeps closing on me every 10 sec. i use mozilla firefox and this problem started about 3 days ago...heres my HJT log can someone plz give it a quick check and tell me what the problem is.

    thanks
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Threads merged.

    Your system is infected with malware, including a very dangerous backdoor trojan.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as Attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :)

    This thread is for the use of Blue365 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  11. Blue365

    Blue365 TS Rookie Topic Starter

    i can't seem to install any of the antivirus mentioned....same with the firewalls as well, it says somethin about missing .dll files or somethin like that....also, when i tried to reformat my computer with windows 2000...it says its an older version and i can't do that...im currently running windows xp....whats going on?!?!?!?!
     
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,946   +167

    You have to follow the instructions exactly, and you can't install Windows 2K over the top of XP. It really sounds like you should format the hard drive and install XP fresh. If you have been running without any functional antivirus or anti spyware programs, please run some after the new XP install
     
  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Either format using your Windows XP cd, or, follow the instructions as best you can.

    A third option is to wipe your hard drive using your hard drive manufacturers utility, then reinstall Windows2000. If you can`t find your hard drive manufacturers utility, see this thread HERE.

    Regards Howard :)

    This thread is for the use of Blue365 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  14. transpodata

    transpodata TS Rookie

    Did you try and uninstall the browser (is it firefox? that you are using. I would recommend you install the latest Firefox browser) and the reinstalling it?

    I had a similar problem a few days earlier. I uninstalled Firefox (I was running an older version). Downloaded and installed the latest browser version. The problem disappeared.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.