Browser problem

By dannydy
Aug 14, 2007
Topic Status:
Not open for further replies.
  1. My problem was when i opened my browser, e.g firefox, the browser just keeping loading the certain page, no response. then i turn of my avast anti-virus, and try again, browser then back to normal. with several tracking, i just found out it cause by one of my avast anti-virus feature,(Web Shield), enable it will cause above problem, so i've to disable it.
    i've tried to remove and reinstall, but still no use.could anyone tell me the solution.
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,711

    First try setting all your browser security settings to default. Restart firefox.
    If you still have IE on your machine, does that show the same problem?
  3. dannydy

    dannydy TechSpot Enthusiast Topic Starter Posts: 181

    yap it also act like that....
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,711

    Guess it is the firewall - do you have both the avast and the windows firewall running at the same time? If so, turn off the Windows firewall.
  5. dannydy

    dannydy TechSpot Enthusiast Topic Starter Posts: 181

    my window firewall already turned off and i didn use it from the beginning until now. however, i do have using firewall sygate firewall, i've turned off it, but the problem doesn't related to the firewall, the problem originally caused by avast's web shield features. this type of problem really intractable.
  6. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,711

    Under the circumstances, I would suggest uninstalling avast and reinstalling it again. Do not duplicate any av, as or firewall software.
  7. dannydy

    dannydy TechSpot Enthusiast Topic Starter Posts: 181

    i did, but problem still remain, the best alternative solution is ignore it wont be a big deal rather go for formatting. Nevertheless i'm still seeking the solution.
  8. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,711

    You could always post a log to see if there is anything in there that would help?
  9. dannydy

    dannydy TechSpot Enthusiast Topic Starter Posts: 181

    ok,anyway thanks for your replied.
  10. almcneil

    almcneil TechSpot Guru Posts: 1,554

    If you don't need the Avast Web Shield feature, then just go without it. If you a serious web surfer who downloads a lot, then try a different Internet Security package than Avast.
  11. jobeard

    jobeard TS Ambassador Posts: 13,352   +301

    here's a list of ports necessary for normal browser activity
    ports:
    67 (dhcp)
    53 (dns)
    80,443 (browsers + ssl)
    25,110 (email)

    print/file sharing need other ports which I will defer for now
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.