So, I started my morning with a PC being a little @%$#.
Background on me- I do IT for a car dealership. Its NOT my main job, I do a real job here- this just kind of BECAME my responsibility because no one else was doing it. SO, I apologize in advance for my lack of knowledge.
Back to the issue at hand-
PC- Dell Minitower Optiplex 780 running Windows 7 Pro. It has been running like garbage, randomly shutting down and then taking eons to reboot. I ran the system diag to rule out any hardware issues, cleaned up old programs and files, did a defrag and ran a full security scan. No problems anywhere. It ran a bit better, then Friday it was awful. Prompted it to do Windows Updates- even the "optional" ones. It took forever.
It was still installing when we left Friday.
The user texts me before 8 this morning with a picture of a BSOD. 0x00000050 PAGE_FAULT_IN_NONEPAGED_AREA
I try every single fix I can think of-
Boot in safemode, boot last known good config, boot to CDROM to do restore, boot to repair... Everything starts, then instant BSOD. (ran a check disk and a diag again, no issues with hardware were found)
This seems to be a known issue with an install, but all the threads with fixes that I followed didn't work. I even tried the option in CMD (WUSA wont run)
I removed the hard drive and its now installed on my PC. I haven't attempted to boot from it, but I did tried to access the files on it. I am able to do that. I attempted to delete anything labeled (8/12/2016) as the last known update- but it stopped me on a lot of files.
I know the update regarding font was supposed to be an issue- and I did notice all the font files were updated on 8/12, but I cannot delete them now.
Does anyone have any suggestions? I guess I would really like to save it as it is- so that would be my first priority.
If it will require a full reinstall of Windows, is there anyway to do a file and settings transfer with it plugged in as a secondary drive on my PC?
I appreciate the help if any!
Background on me- I do IT for a car dealership. Its NOT my main job, I do a real job here- this just kind of BECAME my responsibility because no one else was doing it. SO, I apologize in advance for my lack of knowledge.
Back to the issue at hand-
PC- Dell Minitower Optiplex 780 running Windows 7 Pro. It has been running like garbage, randomly shutting down and then taking eons to reboot. I ran the system diag to rule out any hardware issues, cleaned up old programs and files, did a defrag and ran a full security scan. No problems anywhere. It ran a bit better, then Friday it was awful. Prompted it to do Windows Updates- even the "optional" ones. It took forever.
It was still installing when we left Friday.
The user texts me before 8 this morning with a picture of a BSOD. 0x00000050 PAGE_FAULT_IN_NONEPAGED_AREA
I try every single fix I can think of-
Boot in safemode, boot last known good config, boot to CDROM to do restore, boot to repair... Everything starts, then instant BSOD. (ran a check disk and a diag again, no issues with hardware were found)
This seems to be a known issue with an install, but all the threads with fixes that I followed didn't work. I even tried the option in CMD (WUSA wont run)
I removed the hard drive and its now installed on my PC. I haven't attempted to boot from it, but I did tried to access the files on it. I am able to do that. I attempted to delete anything labeled (8/12/2016) as the last known update- but it stopped me on a lot of files.
I know the update regarding font was supposed to be an issue- and I did notice all the font files were updated on 8/12, but I cannot delete them now.
Does anyone have any suggestions? I guess I would really like to save it as it is- so that would be my first priority.
If it will require a full reinstall of Windows, is there anyway to do a file and settings transfer with it plugged in as a secondary drive on my PC?
I appreciate the help if any!