BSOD 2008R2 cluster

By komatek
Jul 22, 2011
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  1. Hi all,

    I've just have 2 BSOD on a node of 2008R2 cluster active/passive 2node.

    The first one is :

    The problem seems to be caused by the following file: HIDCLASS.SYS

    *** STOP: 0x00000019 (0x0000000000000021, 0xfffffa80aa9b3000, 0x00000000000018f0, 0x0000000000000032)


    The Second is:

    The problem seems to be caused by the following file: ntoskrnl.exe


    *** STOP: 0x00000019 (0x0000000000000021, 0xfffffa804c398000, 0x00000000000026c0, 0x0000000000000000)


    This append after installing a "Netvault Fastrecover Agent" on the node.

    I need your help for diagnose. multiple have been applied this last days, and i don't know if the bsod come from the installation of the agent or another thing.

    Thanks a lot for any help.

    Ps: sorry for my english i'm french :)

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    The first thing I would do is check the memory using Memtest86 for at least 7 passes

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