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BSOD and freezing problems

By Matthijsjuhh
Jan 8, 2014
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  1. Hey,
    I'm recently getting some BSOD and freezing problems. It mostly occurs 5 to 20 minutes after I start up. I've update my drivers, doesn't work. And I don't have a virus either. The blue screen changes each day and doesn't stay the same ( I just have one dump file now since the others got deleted by cc cleaner ).
    But the most weirdest part is that it usually occurs only once a day, and sometimes it doesn't even occur. I downloaded blue screen view and I got als result:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0xbe827779 0x00000002 0x00000000 0x919464a0
    Also tried to upload my minidump but I can't upload it since I get this message:
    The uploaded file does not have an allowed extension.

    I hope you guys can help me with this,
    Thanks already.
     
  2. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Managed to get my minidump in an other text program so I could upload it, here it is.
     

    Attached Files:

  3. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Got a bluescreen again with also an minidump
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    The text files are not readable. Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
     
  5. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    I still get the message ''the uploaded file does not have an allowed extension.''
    Tried several things, but I can't actually send it. Do you have a way to fix this?
    (Can't open the minidump either.)
     
  6. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Finally managed it to send them.
     

    Attached Files:

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

  8. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    I probably don't think it's norton itself, since I have norton for some years already. But I've downloaded a new chrome app, by norton internet security. And deleted it now. I hope it's fixed now, since a blue screen didn't occur today. I'll tell you in a week if it worked. Thanks for helping me.
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    Norton Internet Security is safe enough, but I learned a long time ago to steer clear of anything Norton... Good luck:)
     
  10. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    I deleted everything from Norton Internet Security. And that worked for a week, but now I got a bsod again :'( I'll send you the minidumps. Also after the bsod my computer was checking my C:\ drive.
     

    Attached Files:

  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    Your hard drive may be dying... Back up your important data now. Is this a laptop or a desktop PC?
     
  12. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Desktop PC, also I forgot to mention that my PC usually makes much (strange) noices when starting up
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    Can you tell where the noises are coming from? Do the noises stop eventually?
     
  14. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    I can't actually tell where to noise is coming from, but they usually stop after a full startup ( or if restarting after I got a bsod )
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    This type of noise usually comes from a CPU fan or case fans, but a hard drive can cause noise too. I wonder if the desktop is over-heating...
     
  16. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Do you have a program or a way to see if your pc is overheating?
    Also, I forgot to tell that that C:/ scan found a problem (file?) and it got deleted.
     
    Last edited: Jan 22, 2014
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    Run the computer with the side off for a day or two. Did you run CHKDSK by going to Computer, right-clicking on the C drive. Putting a check-mark in both boxes to set a disk check on the next start up?
     
  18. Matthijsjuhh

    Matthijsjuhh TS Rookie Topic Starter

    Didn't reply for a while to test things out, and I came to the conclusion it's probably my hard drive. Due the strange noices when restarting my pc after a bsod. Also my pc is probably more than 5 years old so I ordered a new better one, which hopefully fixes the situation :).
     
  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,222   +231

    Thanks for the update:)
     

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