TechSpot

BSOD and other excitement

By littleredpool
Mar 11, 2008
  1. My computer has been acting a little strangely for the last couple months, but it's finally reached the breaking point every time I play EVE online. I am getting the BSOD intermittently but inevitably, every time I play.

    In the past, I have noticed strange behavior such as if I'm running Outlook 2007, windows explorer will sometimes not show any files, internet explorer will not load its menus, and even CTRL-ALT-DEL will not bring up the task manager until I close Outlook.

    Sometimes I will also have Winamp fail to load the media library altogether, and not allow you to turn it on. I've also had various other programs fail to launch, and the system has sluggish moments given its specs.

    Specs:

    Intel Core 2 Duo E6750
    2 x 1GB Crucial Technology DDR2-6400
    2 x 1GB Corsair DDR2-6400
    Abit P35-Pro MB
    Onboard Audio
    EVGA GeForce 8800 GTX w/ 768MB VRAM
    Western Digital HDDs, no RAID

    Here's what I've done so far:

    • Ran memtest86 without errors
    • Uninstalled all known programs since around the time the BSODs started
    • Reset CPU to stock (auto) settings
    • Verified that DRAM timings are not modified
    • Flashed BIOS to latest version from MB manufacturer
    • Reseated RAM modules

    Here I've attached the most recent 2 crash dumps.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 2 MiniDumps:

    RtkHDAud.sys refers to your Realtek Audio driver
    Please update your sound drivers.
     
  3. littleredpool

    littleredpool TS Rookie Topic Starter

    They are back

    Well, I took what you said and updated my audio drivers to the latest versions. All seemed well until today when it crashed again. When I updated my audio drivers, I also turned my computer off and pulled the power all night. I've attached the minidump from the last BSOD. Is it the audio driver again? I wonder if it is a thermal issue since I haven't turned my PC off since I turned it on after its night off. Under normal conditions I should think this wouldn't be a problem since my other computer, a Dell XPS Gen5, hasn't been turned off in about 3 months and has no issues.

    Also, I swapped my RAM pairs and am wondering if over time the memory filled up to some bad location that is now in a much higher location? I am really at a loss here, and since I can't rule out my memory or motherboard, I'm looking for clues to narrow my search. Any help is appreciated!
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 1 MiniDump:

     
  5. littleredpool

    littleredpool TS Rookie Topic Starter

    In that case, should I go ahead and try to get my motherboard replaced? It might be a software issue with EVE, but I hardly imagine I'm the only person with Realtek sound to play EVE. In the mean time, I've turned off hardware accelleration in EVE's audio options, so maybe that will do the trick. Or I can turn down the overall hardware accelleration in Windows.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I would recommend to totally disable the onboard sound in bios (remove the drivers too)
    And purchase another sound card

    That would be a lot cheaper, and quicker to do.
     
  7. littleredpool

    littleredpool TS Rookie Topic Starter

    OK, thanks. I will see what happens now that I've disabled hardware accelleration in-game. No crashes so far.
     
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