BSOD c00021c Fatal Error works one time then again..

By Umpalumpa
Oct 1, 2010
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  1. BSOD c00021a Fatal Error works one time then again..

    I have this dell XPS GEN4 with Win XP pro.
    Got one of those nasty Antivirus 2010 and tried to take it out restarting in Safe Mode...but I constantly get this BSOD in safe mode and normal mode too.

    I tried to use XP original disk and Reinstall system with:
    - Press Enter to Install new copy of win
    - Looking for prexiting win installation - found WIn XP
    - Esc to install new one/ R to repair existing on
    - Pressed R

    After I repair the installation the computer boots ONE TIME only and I can go to my desktop. Malwarebytes will shut down when opened so I cant take the Antivirus 2010 out.

    If I restart computer in safe mode...I get the BSOD and it starts to give me BSOD every time.
    I know it has something to do with gina.dll registry.
    My gina.dll registry key is missing after reinstall.

    REALLY appreciate!
    Here is my minidump.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    Memory error or failing power supply
  3. Archean

    Archean TechSpot Paladin Posts: 6,033   +69

    I think your OS may be badly affected, even this minidump is of not much use (citing Unknown module / Inconclusive Analysis).

    Please go to Virus and Malware Removal Forum, and see whether they can help you in this regard. On the other hand, if you don't have any important data on the OS partition, it would be easier to simply delete the partition, recreate / and reformat it before installing a fresh instance of XP. Regards


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