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BSOD caused by usbccgp.sys?

By Greggy398
Dec 11, 2011
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  1. Hey Guys - any help would be greatly appreciated.

    No matter what I do I can't shake these constant BSODs which I get.

    I've tried re-installing windows multiple times etc. and have no idea what could be causing them. Only hardware changes are a new KB and Mouse (Razer Blackwidow Ultimate/ Razer Deathadder 3500).

    I used BlueScreenView and it said it was caused by the usbccgp driver but I've no idea what this means or how to rectify this problem.

    I'll try to report the info as best I can:

    Here's the HTML report from BlueScreenView: file:///C:/Users/ANALBU~1/AppData/Local/Temp/Rar$EX20.176/report.html

    This is the dump saved in txt form by BlueScreenView:

    ==================================================
    Dump File : 121111-22276-01.dmp
    Crash Time : 11/12/2011 18:56:57
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02c9fded
    Parameter 3 : fffff880`08edf9b8
    Parameter 4 : fffff880`08edf210
    Caused By Driver : usbccgp.sys
    Caused By Address : usbccgp.sys+ad00
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+84ded
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121111-22276-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,184
    ==================================================

    If there is any other info that can help then let me know and I'll try my best to provide it. I'd really appreciate knowing whether this is hardware of software related and how it could be fixed.

    Many Thanks
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    USB Generic Parent Driver= usbccgp.sys

    Have you installed all the motherboard drivers? Do you see any yellow exclamation points in the device manager?
     
  3. Greggy398

    Greggy398 TS Rookie Topic Starter

    I must admit i've not installed them all - i've installed my HD audio drivers (realtek) as I thought those were the only ones necessary.

    I've had this motherboard nearly 2 years and doing it that way has always been fine up until now so I hadn't thought of that. The other drivers I have for it which I could install are things like my RAID drivers, Ethernet drivers etc. - do you think these are worth installing?

    I'm looking at device manager now and I've no exclamation marks next to anything.

    I also got another BSOD whilst awaiting a reply - this one is different to the last. I'll post the dump info below:

    ==================================================
    Dump File : 121211-25537-01.dmp
    Crash Time : 12/12/2011 05:41:28
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02c9ae75
    Parameter 3 : fffff880`0a4a5f40
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121211-25537-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,240
    ==================================================

    Thanks for the reply
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Where are you getting the motherboard drivers from? Is there anything labeled as chipset or something similar?

    "ntoskrnl.exe+7cc40" could point to a memory fault...
    Check here for info and instructions dealing with BSOD prtoblems:
    http://www.techspot.com/vb/topic51365.html
    You need to check your C drive and memory for errors at this point
     
  5. Greggy398

    Greggy398 TS Rookie Topic Starter

    I'll have a look but I'm getting my motherboard drivers from the official MSI site as that's the brand of board I use. I'm also selecting the right model.

    Would it be my C: if this has happened across multiple formats? I've literally had these BSODs within hours of a fresh windows installation.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What about checking your computers memory using Memtest86 as outlined in the link I recently posted?
     
  7. Greggy398

    Greggy398 TS Rookie Topic Starter

    I will be doing that overnight tonight. i just got another bsod and its now doing it every time it reboots
     
  8. Greggy398

    Greggy398 TS Rookie Topic Starter

    Running memtest now. 22k errors and counting. ran 2 passes with none just an hour ago. Memory is not old. think my mobo might be screwed
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try reseating the RAM and maybe try resetting the bios to their defaults
     

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