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BSOD DMP Files

By enjoythemusic
May 26, 2008
  1. Sorry for this being my first post, yet am at odds. Seems you great folks have been good at troubleshooting these types of problems and really could use help fixing this.

    Ever since Vista SP1 'upgrade' i have been getting BSOD and not sure what to do. Have tried various tweaks to no avail. Attached are two dmp files. The FIRST one is before i changed video drivers, as i checked online for what might be the problem and it appeared MAYBE it was video driver releated.

    NOPE, still got a BSOD so...

    The Second.dmp is the most recent one. Both .dmp files are from today. Seem to get BSOD a few times a day now and am beyond perplexed. MANY thanks as ALL help is ALWAYS appreciated.
     
  2. nobardin

    nobardin TS Rookie Posts: 256

    Your first minidump states:

    BugCheck C1, {b1b2ef88, b1b2e843, 730078, 23}
    Probably caused by : win32k.sys ( win32k!RawInputThread+482 )

    After using the !analyze -v command it states:

    BUGCHECK_STR: 0xC1_23

    SPECIAL_POOL_CORRUPTION_TYPE: 23

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: csrss.exe

    csrss.exe is the main executable for the Microsoft Client/Server Runtime Server Subsystem. This process manages most graphical commands in Windows. This program is important for the stable and secure running of your computer and should not be terminated.

    http://www.liutilities.com/products/wintaskspro/processlibrary/csrss/ Source



    The second mini dump states:

    BugCheck 1A, {41790, c08026d0, ffff, 0}
    Probably caused by : memory_corruption ( nt!MiDeleteVirtualAddresses+7ce )

    http://www.memtest.org/ Go there and download memtest and let it run for a minimum of 7 passes

    After using the !analyze -v command it states:

    OVERLAPPED_MODULE: Address regions for 'udfs' and 'WUDFPf.sys' overlap

    BUGCHECK_STR: 0x1a_41790

    CUSTOMER_CRASH_COUNT: 3

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: Photoshop.exe

    According to this the problem happened when using photoshop?
    Maybe try uinstalling photoshop then get ccleaner and run it to clean your pc and registry http://www.ccleaner.com/ It's a free cleaner that works well.

    Also you can try reading over this: http://www.driverheaven.net/windows-xp-2k-radeon-display-drivers/107447-uninstalling-installing-ati-drivers-properly.html that is a guide for ATI drivers..if you have a different card just replace ATI with the manufacturer of your card. Also after you have ran drivercleaner in safe mode..click tools on the DC window then click cab cleaner and clean the driver.cab file and the sp1.cab file. once that is finished restart your pc normally then run Ccleaner.

    Here is a link for driver cleaner pro (the free version) http://downloads.guru3d.com/download.php?det=745

    Then download the latest drivers for your card from the manufacturers site and reinstall them. Or you can try the omega drivers if you have a Nvidia or ATI card here http://www.omegadrivers.net/omega_drivers.php

    Please let us know the results.
     
  3. enjoythemusic

    enjoythemusic TS Rookie Topic Starter

    nobardin,

    Many thanks, went ahead and DL'ed RegBoost2 per your link and wow there were problems... Frankly, have a feeling i have bad memory yet have ran tests before and all tested fine. Will re-run tests later today. Perhaps 32-bit Vista in the Dell Vostro 1500 and the peak capacity 4GB are not happy campers???

    MANY thanks again for your help. System Mechanic did wonders within my XP laptop, hoping RegBoost2 does the same for Vista.
     
  4. enjoythemusic

    enjoythemusic TS Rookie Topic Starter

    MANY thanks again. Solution Found:

    First, WARNING ABOUT RegBoost2 AS THEY AUTO-RENEW YOU AND WILL CHARGE YOUR ACCOUNT MORE MONEY EACH YEAR!!! If you buy it, be VERY careful as you MUST opt-out of their auto-renew program via the e-mail receipt they send you. Yes, they say the'll send you an e-mail before charging you but... auto-renew scam is BAD NEWS.

    Anywho, was bad memory as it failed memory test MemDiagV1 with 96 failed tests and range of number of bad pages was 5.

    After 30 minutes on ph w/Dell i got new memory. Installed it, ran new test, all seem fine as i decided to do hard-core program launch/use all at once.

    Crossing my fingers she stays stable with no more BSOD.

    PS: i do like RegBoost2, has some nice cheats/tweaks/fixes i did not already do previously, as am prone to tweak my machines for efficiency while removing the flashy wizzy junk that does nothing more than look good.

    MANY thanks again!!!!!!!
     
  5. nobardin

    nobardin TS Rookie Posts: 256

    Reg boost 2? don't believe I gave you a link for that..Ccleaner..website for cleaning drivers..driver cleaner pro..memtest and omega drivers. But hey, glad you like it and glad your problem is fixed. Thank you for letting us know your problem was resolved and how you resolved it.

    Hope all is working well now.
     
  6. enjoythemusic

    enjoythemusic TS Rookie Topic Starter

    Sorry, i forget who/wgere suggest it. Just wanring others about it.

    Working fine now, many, MANY thanks as ALL help is ALWAYS apprecaited.
     
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