BSOD during intensive CPU usage

By scottkirk
Aug 30, 2005
Topic Status:
Not open for further replies.
  1. Hello,

    I have recently started experiencing BSOD when using my processor intensively - most of the time whilst playing Warcraft.


    • Microsoft Windows XP Home Edition
    • NVIDIA GeForce 6800 GT (ASUS)
    • Intel(R) Pentium(R) 4 CPU 3.40GHz
    • ASUS P4R800-VM motherboard
    • 1024 MB - Corsair TWINX memory
    • Maxtor 6Y160P0
    • SONY DVD RW DW-U18A
    • SoundMAX Integrated Digital Audio

    The memory and video card are recent additions.

    Everything was fine after the installation of the new video card and memory but then I started getting random BSOD. I ran memtest and determined that one of the memory sticks was faulty. I ordered and was sent a replacement set. These were installed and tested. Memtest completed one full pass with no errors but would then freeze half way through the next pass.

    I have monitored my CPU temp when running hot and it gets to about 62 degrees cent and then stays there.

    Here are the dumps from my last crash.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 30/08/2005
    Time: 16:16:54
    User: N/A
    Computer: MESH3400
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000028, 0x00000002, 0x00000001, 0xf6736479). A dump was saved in: C:\WINDOWS\Minidump\Mini083005-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    --------------

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 30/08/2005
    Time: 16:23:51
    User: N/A
    Computer: MESH3400
    Description:
    Error code 100000d1, parameter1 00000028, parameter2 00000002, parameter3 00000001, parameter4 f6736479.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 32 38 2c 20 000028,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 66 36 37 33 01, f673
    0050: 36 34 37 39 6479


    Please help as I am now at my wits end and don't know what to do next.

    Thanks

    Scott
  2. scottkirk

    scottkirk Newcomer, in training Topic Starter

    OK - now I feel silly.

    I noticed when I was installing new components that there was a large amount of dust covering the fan and the heatsink of the CPU.

    After spending £7 on a can of spray air and using it I have now noticed that the temp of the CPU does not go above 42 degrees cent.

    I have since run memtest and had to stop it after running continous for over 3 hours and completing 8 passes of the memory with no errors.

    Looks like it was a case of the CPU running too hot.

    Scott
  3. scottkirk

    scottkirk Newcomer, in training Topic Starter

    Oh Dear.

    Looks like I will need some help after all !!

    Since cleaning the heatsink I have the computer BSOD twice so there must still be a problem somewhere - although it isnt't crashing as often.

    Here are two of the crashes...

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 02/09/2005
    Time: 10:11:12
    User: N/A
    Computer: MESH3400
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf840f4a, 0xf259ec88, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini090205-01.dmp.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 02/09/2005
    Time: 23:05:55
    User: N/A
    Computer: MESH3400
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000be (0xf17abcf4, 0x266d1121, 0xf25df434, 0x0000000b). A dump was saved in: C:\WINDOWS\Minidump\Mini090205-02.dmp.


    Is anybody able to diagnose what could be going wrong from the above info.

    My memory would appear to be fine as memtest will now happily run passes with no errors until I stop it.

    Could I have damaged my processor? Like I mentioned earlier the only additions to the system is memory (Corsair Pro) and the 6800 GT.

    Any help would be much appreciated.

    Thanks
  4. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Some faulty ram can pass faulty ram. Zip 4 to 5 minidumps and attach zip files here. I will examine your minidump. I hope I can find out the culprit.
  5. scottkirk

    scottkirk Newcomer, in training Topic Starter

    Hi CPC

    Thanks for the help.

    I have attached my last 4 minidumps, zipped as requested.

    With reference to the memory I have exchanged what I thought was my faulty sticks for new ones.

    The problem seems to have got slightly better since I cleaned my processor heatsink - it now runs 20 C cooler, but I still get the odd BSOD which these minidumps reflect.

    Hopefully you can shed some light on what is going on.

    Thanks

    Scott
  6. scottkirk

    scottkirk Newcomer, in training Topic Starter

    Hi cpc

    Have you had chance to check my dmp files yet ?

    Thanks

    Scott
  7. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    HI Scott,

    I'm sorry for late reply as many requests to read the minidumps. It is faulty ram.

    Suggestion
    1. Reseat memory stick to another memory slot
    2. If it still fails, replace the ram if you have only one memory stick
    3, If you have two memory sticks, diagnostic which memory stick is bad,
  8. scottkirk

    scottkirk Newcomer, in training Topic Starter

    CPC,

    Thanks for your help on this problem. I have now solved the problem and hopefully my solution will help others.

    My motherboard is an ASUS P4R800-VM. Reading the manual it states that this board supports SINGLE-SIDED modules in dual channel mode.

    The corsair memory I had purchased was double sided. (Tx Pro 3200 C2).

    When I installed the memory in slots A1 and B1 the BIOS reported 1GB memory running at 333MHz in dual channel mode. Again it is a limitation of the board acknowledged by ASUS that causes the memory to drop to 333Mhz.

    Now this memory has got 2 strips of LED's on the top that show utilisation of the chips on each side of the module. One thing I noticed was that the module in slot A1 had both strips of LED's lit up whereas the module in slot B1
    only had one of the strips lighting up. This would indicate that the motherboard was not using the last side of the last module.....

    My guess is that when a call was made to use this chunk of the memory (750MB - 1Gb area) was when I suffered a blue screen.

    Anyway took out the 2nd module and tested for 2 hours - rock solid. Then I put the 2nd module into slot A2 so that I had a module in each channel as opposed 2 in one channel (hope this makes sense). Anyway the result is that the BIOS reports 1Gb memory at 333Mhz in single channel mode.

    More importantly all LED lights are now lit on all strips!!!

    Even more importantly after a good testing my system is now back to rock solid.

    Once again thanks for your help and hopefully the above will help someone else at some point.

    Scott
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