BSOD even after restorying factory defaults

By Psychoclown
Sep 14, 2013
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  1. I started getting BSOD last weekend. Once BSOD appeared, the computer would crash after rebooting. System restores seemed to fix things for about a day, but then BSOD would return, usually after the computer had been sitting idle for some time. The problem progressively got worse and I tried restoring to factory defaults. That worked for a few days and then BSOD returned. System restore would again get about a day before it returned. Currently I'm running the computer in safe mode with networking and it seems stable there.

    I'm a total newb when it comes to IT, but I was curious if there was anyway to fix this before I went and bought a new computer. Any advice you give me would be appreciated, but please keep in mind I have almost zero IT knowledge, so walk me through each step as if I was a *****. Thanks!

    I see you guys usually ask for the minidump files, but as I try to upload them it says it does not have an allowed extension.

    I'm running Windows 7 and have eMachines computer.
  2. mailpup

    mailpup TS Special Forces Posts: 8,276   +176

    Zip the minidump files and attach the zip file. Zip is an allowed extension.
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,450   +135

    Yes, as Mailpup said go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files, right-click and send the files to a compressed(zipped)folder. Upload that folder as a file here
  4. Psychoclown

    Psychoclown Newcomer, in training Topic Starter

    Sorry for the delay, but here are three minidumps. Let me know what you think

    Attached Files:

  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,450   +135

    I'm running Windows 7 and have eMachines computer... The minidumps are pointing to a hard drive issue. How old is this eMachines?
  6. Psychoclown

    Psychoclown Newcomer, in training Topic Starter

    Its not new, but its not old. At least I don't think so. I'd guess around 5 years. Its running stable in Safe Mode with Networking.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,450   +135

    Time to re-in stall Windows fresh. This will tell you if the hard drive is trashed
  8. Psychoclown

    Psychoclown Newcomer, in training Topic Starter

    I restored factory defaults and don't have a disk to reinstall windows any other way.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,450   +135

    You are going to have to get a Windows install disk or trash this computer


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