Hi
This is my first post. This looks like an interesting place and I hope to learn alot.
I have Windows XP, Dell Laptop, Service Pack II. I use to get Green Screen Crashes. A friend of mine told me to check the event viewer which I did. It seemed to happen around the time of automatic updates. So I disabled all the updates. I havent had a green crash in about a year.
But I recently had a Blue Screen of death. Since it happened while logging out I didnt pay attention. But I just had another BSOD while logged on.
The computer described the information as follows:
Error code 1000007e, parameter1 c0000005, parameter2 85ec373f, parameter3 f79d6abc, parameter4 f79d67b8.
I looked up the error in event viewer as my friends had told me to do and obtained the following further info:
BCCode : 1000007e BCP1 : C0000005 BCP2 : 85EC373F BCP3 : F79D6ABC
BCP4 : F79D67B8 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
At this point my computer is working fine again (I turned it off and on) but I get nervous when there are BSOD (The first good thing I did is back everything up!).
Another techy friend told me the problem was probably with drivers. So at this point
a) Can anyone help me diagnose the cause of this crash (Is there a place to look up these codes on the web?)
b) If the problem is drivers how do I go about replacing drivers for a Dell Laptop (I am out warrantee and have never done this before)
c) As long as I am asking about my Blue Crashes can anyone suggest anything about the Green crashes....I would prefer to keep my automatic updates on.
Finally: I have norton antivirus and my computer seems to be doing OK virus wise
Look forward to replies
CanYouHelp
This is my first post. This looks like an interesting place and I hope to learn alot.
I have Windows XP, Dell Laptop, Service Pack II. I use to get Green Screen Crashes. A friend of mine told me to check the event viewer which I did. It seemed to happen around the time of automatic updates. So I disabled all the updates. I havent had a green crash in about a year.
But I recently had a Blue Screen of death. Since it happened while logging out I didnt pay attention. But I just had another BSOD while logged on.
The computer described the information as follows:
Error code 1000007e, parameter1 c0000005, parameter2 85ec373f, parameter3 f79d6abc, parameter4 f79d67b8.
I looked up the error in event viewer as my friends had told me to do and obtained the following further info:
BCCode : 1000007e BCP1 : C0000005 BCP2 : 85EC373F BCP3 : F79D6ABC
BCP4 : F79D67B8 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
At this point my computer is working fine again (I turned it off and on) but I get nervous when there are BSOD (The first good thing I did is back everything up!).
Another techy friend told me the problem was probably with drivers. So at this point
a) Can anyone help me diagnose the cause of this crash (Is there a place to look up these codes on the web?)
b) If the problem is drivers how do I go about replacing drivers for a Dell Laptop (I am out warrantee and have never done this before)
c) As long as I am asking about my Blue Crashes can anyone suggest anything about the Green crashes....I would prefer to keep my automatic updates on.
Finally: I have norton antivirus and my computer seems to be doing OK virus wise
Look forward to replies
CanYouHelp