Hi, just raised a problem post here and got the expected "Don't raise problem posts here response", which just goes to prove that this is being monitored by high calibre I.T. professionals, who traditionally give you a nice, informative, brick wall response without actually doing anything useful apart from the odd rtfm comment. So, now that I have stopped being so lazy and have tried to put it in the right place, I have every hope of a more interesting repsonse. So, me. I'm lazy but very customer focused. So, if someone asks me a problem in the wrong place I probably wouldn't be able to help them, but would be sympathetic with their laziness and lack of knowledge on a new site and would point them in the right direction. But thats not what I.T. people do by tradition, so I guess (actually I know), that I am not a traditional I.T. person. It is a constant source of amazement for the people I support when they come to I.T. here and get a friendly welcome. By the time I have empathized with their predicament using various calming tones and techniques and offered my utmost sincerity on my desire to fix their problem, they actually leave the office in a totally different mood and decide that they can probably live with their PC blue screening once a month as the man in I.T. is so nice. Little do they know how much we laugh once the door is closed. So, thats me. Problem solving by attitude. Cures 99% of all known irritations on a PC. Otherwise I'm a fairly normal guy.