BSOD in Win XP SP2

By Newbie
Apr 24, 2006
  1. Can anyone help me to solve my problem? I have no idea what should i do anymore.

    Thanks a lot !

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    After reading your minidumps, I find out two culprits. The first culprit is faulty mother board and the second culprit is Norton AV.

    1. Replace the motherboard.
    2. Your version of Norton AV has known bug. De-install or upgrade Norton AV.

    Debug Report
    Mini020206-01.dmp BugCheck 100000D1, {868914e8, a, 0, f6553950}
    Probably caused by : ALCXWDM.SYS ( ALCXWDM+34950 )

    Mini021706-01.dmp BugCheck 1000008E, {c0000005, 80571eae, b9fe1b5c, 0}
    Probably caused by : SYMEVENT.SYS ( SYMEVENT+11bf9 ) <-- Norton AV

    Mini032506-01.dmp BugCheck 10000050, {bbe583ff, 1, bf80f24d, 2}
    Probably caused by : hardware ( win32k!NtUserGetMessage+26 )

    Mini040106-01.dmp BugCheck 1000008E, {c0000005, 4983f4c2, b5c4db08, 0}
    Probably caused by : hardware <-- Faulty Motherboard

    Mini040106-02.dmp BugCheck 100000D1, {3e, a, 0, f63e4956}
    Probably caused by : ALCXWDM.SYS ( ALCXWDM+34956 )
  3. Newbie

    Newbie TS Rookie Topic Starter

    Thanks for your suggestion. I'll try it. mayb it take some time to change my mobo but i'll change the antivirus i use.

    I have one more favor to ask : is it my ram n psu ok? because i read from some forum that ram n psu also can cause BSOD.

    Below is some more minidumps.

    Thanks again ! :)
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    You are right as most of the windows hardware problem are faulty ram. However your windows is crashed with CPU_CALL_ERROR and it is the sign of faulty motherboard.
  5. Newbie

    Newbie TS Rookie Topic Starter

    I had uninstall Norton AV but today i just get a BSOD.

    Below is the minidump.

    Is the pagefile cause that?
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