BSOD KERNEL_MODE_EXCEPTION_NOT_HANDLED_M 1000008E, {c0000005

By LeoK.
Jan 29, 2008
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  1. Hi
    I am really getting tire of trying to figure out why my laptop keep getting these BSOD. First it was 1d then a 9F now it is an 8E. If I could return my laptop I probably definitely will, but I am stuck with it. So please help, I did a bug check

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    FAULTING_IP:
    nt!ExAllocatePoolWithTag+a80
    81ce7a8a 8b09 mov ecx,dword ptr [ecx]

    TRAP_FRAME: 9ce36bcc -- (.trap 0xffffffff9ce36bcc)
    ErrCode = 00000000
    eax=00002958 ebx=000001ff ecx=1f443c40 edx=6e657645 esi=0000017a edi=a0f536e0
    eip=81ce7a8a esp=9ce36c40 ebp=9ce36c88 iopl=0 ov up ei pl nz na po cy
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010a03
    nt!ExAllocatePoolWithTag+0xa80:
    81ce7a8a 8b09 mov ecx,dword ptr [ecx] ds:0023:1f443c40=????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: audiodg.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 81df5cf2 to 81ce7a8a

    STACK_TEXT:
    9ce36c88 81df5cf2 00000000 00000028 ee657645 nt!ExAllocatePoolWithTag+0xa80
    9ce36cb0 81df5710 84f0a670 81e90a01 00000010 nt!ObpAllocateObject+0xd3
    9ce36ce0 81e87240 81e90a01 8488cb18 00000000 nt!ObCreateObject+0x135
    9ce36d48 81c8caaa 0236f694 001f0003 00000000 nt!NtCreateEvent+0x9c
    9ce36d48 776c0f34 0236f694 001f0003 00000000 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0236f684 00000000 00000000 00000000 00000000 0x776c0f34


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!ExAllocatePoolWithTag+a80
    81ce7a8a 8b09 mov ecx,dword ptr [ecx]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!ExAllocatePoolWithTag+a80

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 470c2f52

    FAILURE_BUCKET_ID: 0x8E_nt!ExAllocatePoolWithTag+a80

    BUCKET_ID: 0x8E_nt!ExAllocatePoolWithTag+a80

    Followup: MachineOwner
    ---------

    1: kd> .trap 0xffffffff9ce36bcc
    ErrCode = 00000000
    eax=00002958 ebx=000001ff ecx=1f443c40 edx=6e657645 esi=0000017a edi=a0f536e0
    eip=81ce7a8a esp=9ce36c40 ebp=9ce36c88 iopl=0 ov up ei pl nz na po cy
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010a03
    nt!ExAllocatePoolWithTag+0xa80:
    81ce7a8a 8b09 mov ecx,dword ptr [ecx] ds:0023:1f443c40=????????

    I have no idea what is going on and I already did a memory test.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Your minidump is 0x8E error citing ntkrnlmp.exe which is doesn't tell us much of anything.

    However, in the dump a particular process was mentioned: audiodg.exe which is a driver for Vista and if you google it many people are having issues with it.

    So far, from what I have been reading there doesn't seem to be a satisfying work-around yet. Some have noted that is really eats up CPU usage when in error.

    Do you have a recovery disk? Perhaps that is a logical step at this point or contact your laptop manufacturer. Sorry I couldn't be more help.
  3. LeoK.

    LeoK. Newcomer, in training Topic Starter

    Hey thanks for your reply, I actually do think it has something to do with the audiodg.exe. I have been getting other bluescreen too, and every time it happens about 3 second before the bluescreen the audio seem to crash, like continual repeating. I also notice that the audio is sometime distorted whenever I am playing music files or watching a movie. The weird thing is that I cant seem to find Audiodg.exe on the task manager. I try to run it, by typing it in, but nothing happens.
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    You're welcome. :) I think you found your culprit. Google it and see what is going on and if someone, anyone, has found an answer.

    There has to be quite a bit of traffic over on the Microsoft/Vista forums about this. I wonder if Vista SP1 will address this issue.
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