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BSOD - "Memory Management" getting more frequent

By woodgod
Dec 2, 2011
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  1. Hi,

    Since getting my hard-drive changed some 16 months ago, I've only had my computer crash once (while installing Photoshop), and I'd regularly have over 50 tabs open in Firefox with no problem. However, at the end of September, we decided to move the position of the computer. 15 months ago, they guy who repaired my computer suggested that I use a specific position on the power strip I use (till today) to plug my PC into. Unfortunately I couldn't remember which one it was, and it may have something to do with the crashes (I will be changing the power strip soon, but there may be a possibility of some other problem, which is why I'm posting here). Ever since shifting it, I've had around 7 crashed (though I only have the logs for the last 6 as I thought it would be a one off thing the first time, and ignored it). All of the crashes seem to be caused by the same thing (ntkrnlpa.exe), but klif.sys (from Kaspersky) has also appeared in the stack in Blue Screen viewer in about half of the cases. The only other common link is that in all the cases I was using Firefox (though twice it happened straight after closing Firefox when I wanted to shut down). Also there was a long period between 10/9/2011 and 11/18/2011 where there were no crashes. the I have attached the BlueScreenViewer data below (1 being the earliest, and 4 the latest. Couldn't attach the last two as only 5 attachments are allowed). I use Windows 7, by the way. Thanks.

    Also using, BlueScreenViewer:

    ==================================================
    Dump File : 120211-12901-01.dmp
    Crash Time : 12/2/2011 10:22:49 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00005003
    Parameter 2 : 0xc0802000
    Parameter 3 : 0x0000d41b
    Parameter 4 : 0x15923252
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+99a30
    Stack Address 2 : ntkrnlpa.exe+87a51
    Stack Address 3 : ntkrnlpa.exe+46638
    Computer Name :
    Full Path : C:\Windows\Minidump\120211-12901-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,840
    ==================================================

    ==================================================
    Dump File : 112711-14632-01.dmp
    Crash Time : 11/27/2011 11:13:51 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00041284
    Parameter 2 : 0x17dad001
    Parameter 3 : 0x0000e944
    Parameter 4 : 0xc0802000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+76826
    Stack Address 2 : ntkrnlpa.exe+76a78
    Stack Address 3 : ntkrnlpa.exe+2c4e3
    Computer Name :
    Full Path : C:\Windows\Minidump\112711-14632-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,456
    ==================================================

    ==================================================
    Dump File : 112211-14804-01.dmp
    Crash Time : 11/22/2011 11:03:38 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00041284
    Parameter 2 : 0x15cd1001
    Parameter 3 : 0x0000f9ca
    Parameter 4 : 0xc0802000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+76826
    Stack Address 2 : ntkrnlpa.exe+76a78
    Stack Address 3 : ntkrnlpa.exe+2c4e3
    Computer Name :
    Full Path : C:\Windows\Minidump\112211-14804-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,440
    ==================================================

    ==================================================
    Dump File : 111811-12979-01.dmp
    Crash Time : 11/18/2011 4:19:19 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00005003
    Parameter 2 : 0xc0802000
    Parameter 3 : 0x0000e5ca
    Parameter 4 : 0x0a2c5809
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+99a30
    Stack Address 2 : ntkrnlpa.exe+87a51
    Stack Address 3 : ntkrnlpa.exe+46638
    Computer Name :
    Full Path : C:\Windows\Minidump\111811-12979-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,680
    ==================================================

    ==================================================
    Dump File : 100911-14617-01.dmp
    Crash Time : 10/9/2011 4:54:39 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00041284
    Parameter 2 : 0x165cf001
    Parameter 3 : 0x0000882c
    Parameter 4 : 0xc0802000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+76826
    Stack Address 2 : ntkrnlpa.exe+76a78
    Stack Address 3 : ntkrnlpa.exe+2c4e3
    Computer Name :
    Full Path : C:\Windows\Minidump\100911-14617-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,920
    ==================================================

    ==================================================
    Dump File : 100311-15194-01.dmp
    Crash Time : 10/3/2011 3:35:13 PM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00005003
    Parameter 2 : 0xc0802000
    Parameter 3 : 0x00004c1b
    Parameter 4 : 0x197ea816
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+dcd10
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+dcd10
    Stack Address 1 : ntkrnlpa.exe+99a30
    Stack Address 2 : ntkrnlpa.exe+87a51
    Stack Address 3 : ntkrnlpa.exe+46638
    Computer Name :
    Full Path : C:\Windows\Minidump\100311-15194-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 152,768
    ==================================================




    Edit: I see I posted this in the wrong section. Please move it. Thanks.
     

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  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

  3. woodgod

    woodgod TS Rookie Topic Starter

    No. The guys down my building who usually repair my computer aren't around anymore, and I'm too afraid of damaging the computer to handle the hardware myself. Wouldn't even know what a RAM stick looks like.

    This happened recently, so probably a RAM issue:

    ==================================================
    Dump File : 120511-12589-01.dmp
    Crash Time : 12/5/2011 7:46:33 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0xc0149240
    Parameter 2 : 0x00000000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x82cc65c1
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+4682b
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+4682b
    Stack Address 1 : ntkrnlpa.exe+725c1
    Stack Address 2 : ntkrnlpa.exe+7361b
    Stack Address 3 : ntkrnlpa.exe+732e0
    Computer Name :
    Full Path : C:\Windows\Minidump\120511-12589-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 151,840
    ==================================================
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Is there someone close that can help you fix your computer? If you can't follow simple instructions here, we really can't make things any more clear
     


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