BSOD No error messgae

Jan 13, 2008
  1. I am getting BSOD on my computer but, the BSOD doesn't display a message it is just blue. How the hell do I figure out what the cause of this BSOD is if I can't read its error message :dead:

    3.0Ghz Intel Core 2 Duo
    2gig DDR2 800Mhz
    ATI 850xt
    Asus P5B SE Mobo, Patriot Brand memory
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Hmmm, never heard of that before. Did you check your minidump files? My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files

    If you find any files attach them to your next post.
  3. BoZZ

    BoZZ TS Rookie Topic Starter

    This is the analyzes to my minidump file from Microsoft Debug tool:


    b3ecedae 8845f4 mov byte ptr [ebp-0Ch],al


    SYMBOL_NAME: i8042prt!I8042MouseInterruptService+2a

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: i8042prt

    IMAGE_NAME: i8042prt.sys


    FAILURE_BUCKET_ID: 0xD1_CODE_AV_BAD_IP_i8042prt!I8042MouseInterruptService+2a

    BUCKET_ID: 0xD1_CODE_AV_BAD_IP_i8042prt!I8042MouseInterruptService+2a

    Followup: MachineOwner
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    It would still be helpful if you would attach your minidumps.

    From what I can gather you have a 0x1D error and this is often caused by driver issues. Some of the information points to your mouse being interrupted. It is possible that it may be due to your mouse drivers, but I can't say definitively.
  5. BoZZ

    BoZZ TS Rookie Topic Starter

    Here are 3 separate minidumps from all 3 BSODS I have had today
  6. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    The symptoms is faulty ram and I need more minidumps to confirm. Your version of ATI display driver is confirmed to crash windows with bugcheck code 7F. You had better upgrade or downgrade ATI display card driver.
  7. BoZZ

    BoZZ TS Rookie Topic Starter

    I ran Memtest86 and got 2 errors on RAM but my comp only seems to crash when I run 3d Applications. I left it on all night yesterday and no BSOD, it just crashes when I play games. On the subject of the ATI drivers I had to downgrade from the most latest to 7.6 to remove a windows error suggesting that my monitor was CRT when it really is an LCD, I will try the latest drivers and see if it still crashes, can't really remember if I crashed while having the latest drivers.
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    If you got errors with your RAM you will get crashes. You need to test each individual stick to determine which or if all need to be replaced.
  9. BoZZ

    BoZZ TS Rookie Topic Starter

    Do you know of any websites which give resources on how to interperate the information displayed by memtest, and what about the ATI drivers are those causing problems to?
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    You can upgrade your ATI drivers.

    As for the memory google is your friend, but since you have errors the only thing you can do is replace the RAM.
  11. BoZZ

    BoZZ TS Rookie Topic Starter

    Ok updated ATI drivers and no help tested each individual RAM stick and both got crashes. Could it be that these Sticks aren't compatible with the Mobo, I checked on the manuals recommended list and Patriot Memory wasn't on there. I just wanted to ask this so I don't RMA them in and get another product that won't function either.
  12. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Then you have two bad sticks of RAM; they would not have been installed if they weren't compatible with your motherboard. Patriot memory doesn't have the greatest reputation for quality, though some of thier offerings can be good.

    Return them and get new ones. Perhaps you could exchange them for another brand like Kingston or Crucial. You can't fix bad RAM.
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