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BSOD on HP PC

By jeffdoyle1968
Mar 16, 2012
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  1. Hi there I have a problem and not sure how to fix it. I'm using a pretty new HP PC and mainly use it for stuff like web surfing, photo editing and films. Lately when I'm on youtube, uploading stuff to my ipad after a short while the computer freezes the screen goes blue and I have to switch off the Pc and start again. I do get the odd Norton message saying excessive useage of hard drive by xxx programme ?
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  3. jeffdoyle1968

    jeffdoyle1968 TS Rookie Topic Starter

    Thanks Tmagic 650

    Thanks for that - I have no idea what these files are ?

    FYI I turned off Norton and the prtoblem hasnty reoccurred could they be linked ?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  5. jeffdoyle1968

    jeffdoyle1968 TS Rookie Topic Starter

    Oh dear....

    Hi I thought the problem had been solved but it seems to have ghotten worse. It appears that any time I do anything that 'works' the computer it simply gives up and I have to reboot it. Where do I get minidumps from - what do they do please ?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

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