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BSOD on new Laptop after installing Norton

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by christieCA, Oct 15, 2007.

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  1. christieCA Newcomer, in training

    Hi,

    I just got a new Vostro 1500 laptop about a week ago. I am running XP Professional. It was going fine until I installed Norton AntiVirus 2008 on Saturday. Since then I have had three crashes. The dump always occurs as I'm editing a file. The first two times was through Aptana, but I uninstalled that and the third time was just through wordpad. When I check the minidump, it appears that it's the Jupiter Network's Live Connect software that is causing the crash. I'm new to this, so I would appreciate if someone could check out the file and let me know if that is right. Should I uninstall norton?

    Thanks,
    Christie
    christieCA, Oct 15, 2007
    #1

  2. peterdiva TechSpot Ambassador

    You have exactly the same error as this THREAD. Said it was fixed but no solution provided. You could try sending a PM to the OP.
    peterdiva, Oct 15, 2007
    #2

  3. christieCA Newcomer, in training

    Thanks. I'll send him a PM.
    christieCA, Oct 15, 2007
    #3

  4. christieCA Newcomer, in training

    I need one more post to do so. Thanks again.
    christieCA, Oct 15, 2007
    #4

  5. pdyckman@comcas Newcomer, in training

    I would say to uninstall Norton for sure. Norton can be invasive to your system. I have seen "Kapersky" antivirus getting great reviews as of late.
    pdyckman@comcas, Oct 15, 2007
    #5
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