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BSOD on new Laptop after installing Norton

By christieCA
Oct 15, 2007
  1. Hi,

    I just got a new Vostro 1500 laptop about a week ago. I am running XP Professional. It was going fine until I installed Norton AntiVirus 2008 on Saturday. Since then I have had three crashes. The dump always occurs as I'm editing a file. The first two times was through Aptana, but I uninstalled that and the third time was just through wordpad. When I check the minidump, it appears that it's the Jupiter Network's Live Connect software that is causing the crash. I'm new to this, so I would appreciate if someone could check out the file and let me know if that is right. Should I uninstall norton?

    Thanks,
    Christie
     
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    You have exactly the same error as this THREAD. Said it was fixed but no solution provided. You could try sending a PM to the OP.
     
  3. christieCA

    christieCA TS Rookie Topic Starter

    Thanks. I'll send him a PM.
     
  4. christieCA

    christieCA TS Rookie Topic Starter

    I need one more post to do so. Thanks again.
     
  5. pdyckman@comcas

    pdyckman@comcas TS Rookie Posts: 527

    I would say to uninstall Norton for sure. Norton can be invasive to your system. I have seen "Kapersky" antivirus getting great reviews as of late.
     
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