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BSOD on Windows 7

By mcmurphy12
Jan 23, 2011
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  1. I recently built my own computer and I did not have any problems with the initial boot or installing Windows. On the second day, I had the BSOD come up three times. It has been doing that since then. This is the error message that comes up:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c4
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1


    My current set up is as follows:

    Asus P8P67 PRO Motherboard
    Intel Core i5-2500K
    8 GB G. SKILL memory
    640 GB Western Digital HDD
    850 Watt AZZA power supply

    From my research, I have found c4 deals with a driver issue. Does this mean I have to update all my drivers?

    Can anybody help me?
    Thanks
     
  2. mcmurphy12

    mcmurphy12 TS Member Topic Starter Posts: 82

    .DMP files

    I would attacht the .dmp files, but they are all over 200 kb.
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Under the Manage Attachments button there is a Zip file that will compress. Please don't Zip each and every one individually. You should get 3 to 5 in one Zip file.
     
  4. mcmurphy12

    mcmurphy12 TS Member Topic Starter Posts: 82

    .dmp files

    I have my five most recent ones in the attached .zip file.
     

    Attached Files:

  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your issue is with AVG. It was reported on the net a few weeks ago that AVG was crippling - their words, not mine - Windows 7 and Vista systems.

    It used to be a good product 3 years ago but not anymore. There are much better security solutions.
     
  6. mcmurphy12

    mcmurphy12 TS Member Topic Starter Posts: 82

    Thanks for your quick response and help. I am at school right now, but I will work on it when I get home. I went with AVG because it was free. What do you recommend for antivirus/antispyware?
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Free Antivirus: Avast or Avira Antivir. I run Avast free on two laptops and our family PC. The $ version on my wife's laptop. Love it.

    Free Antispyware: Superantispyware or Malwarebytes. Both work together but in the free versions you must manually update.
     
  8. mcmurphy12

    mcmurphy12 TS Member Topic Starter Posts: 82

    I have unistalled AVG and my system has been stable for about 8 hours. Thanks again Route44.
     
  9. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Excellent! Thanks for getting back to us with this update and glad to hear stability has returned. What security software did you decide to go with?
     
  10. mcmurphy12

    mcmurphy12 TS Member Topic Starter Posts: 82

    I went with the free version of Avast. I will probably go with the paid version later this week.
     

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