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BSoD or freezing when playing demanding games

By Blapazappa
Apr 1, 2014
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  1. Temps never get above 50°c and even then its only the video card

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80001ffed8e, The address that the exception occurred at
    Arg3: ffffd000277bd428, Exception Record Address
    Arg4: ffffd000277bcc30, Context Record Address

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    FAULTING_IP:
    nvlddmkm+118d8e
    fffff800`01ffed8e ff9038030000 call qword ptr [rax+338h]

    EXCEPTION_RECORD: ffffd000277bd428 -- (.exr 0xffffd000277bd428)
    ExceptionAddress: fffff80001ffed8e (nvlddmkm+0x0000000000118d8e)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff

    CONTEXT: ffffd000277bcc30 -- (.cxr 0xffffd000277bcc30)
    rax=fffff8000242a000 rbx=ffffc0000e921460 rcx=ffffe0000520b000
    rdx=ffffc0000e921460 rsi=0000000000020000 rdi=ffffe00004244e28
    rip=fffff80001ffed8e rsp=ffffd000277bd660 rbp=ffffd000277bd731
    r8=0000000000000000 r9=ffffe00005285000 r10=0000000000000001
    r11=fffff78000000008 r12=ffffc0000e92176c r13=ffffe0000511d000
    r14=ffffe00004244e28 r15=ffffd000277bd868
    iopl=0 nv up ei pl nz na pe nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
    nvlddmkm+0x118d8e:
    fffff800`01ffed8e ff9038030000 call qword ptr [rax+338h] ds:002b:fffff800`0242a338=fffff800028356ec
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: csrss.exe

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: ffffffffffffffff

    READ_ADDRESS: fffff8002eeb2340: Unable to get special pool info
    fffff8002eeb2340: Unable to get special pool info
    GetUlongFromAddress: unable to read from fffff8002ef4d208
    ffffffffffffffff

    FOLLOWUP_IP:
    nvlddmkm+118d8e
    fffff800`01ffed8e ff9038030000 call qword ptr [rax+338h]

    BUGCHECK_STR: AV

    LAST_CONTROL_TRANSFER: from ffffc0000e921460 to fffff80001ffed8e

    STACK_TEXT:
    ffffd000`277bd660 ffffc000`0e921460 : 00000000`00020000 00000000`00000000 ffffe000`04244e28 ffffe000`04fac000 : nvlddmkm+0x118d8e
    ffffd000`277bd668 00000000`00020000 : 00000000`00000000 ffffe000`04244e28 ffffe000`04fac000 fffff800`02870739 : 0xffffc000`0e921460
    ffffd000`277bd670 00000000`00000000 : ffffe000`04244e28 ffffe000`04fac000 fffff800`02870739 ffffc000`0e921460 : 0x20000


    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nvlddmkm+118d8e

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nvlddmkm

    IMAGE_NAME: nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 5315b408

    STACK_COMMAND: .cxr 0xffffd000277bcc30 ; kb

    FAILURE_BUCKET_ID: X64_AV_nvlddmkm+118d8e

    BUCKET_ID: X64_AV_nvlddmkm+118d8e

    Followup: MachineOwner
    ---------
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Your Nvidia video driver or card is causing this problem
     

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