BSOD problem by tcpip.sys file on laptop

[amirt3]

I have had 10 BSOD on my laptop most of them for tcpip.sys file, usually happens when browsing on the net by firefox browser.
I have done many tests and works but the problem still exists.
my system:
hp laptop
Win7-64bit
core i5
4Gb of RAM
Intel HD graphic card
can anyone help me?!

 

[Tmagic650]

Can you post any minidumps by going to C:\windows\minidump? Minidump files have a .dmp extension. If you see any .dmp files, select them all and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here. Are there any yellow exclamation points in the device manager?

 

[amirt3]

Can you post any minidumps by going to C:\windows\minidump? Minidump files have a .dmp extension. If you see any .dmp files, select them all and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here. Are there any yellow exclamation points in the device manager?

yes, here is my minidump files.
there is no yellow exclamation point in the device manager;
I have updated all of my network adapter drivers;
it seem that tcpip.sys is the main reason and most of times BSOD happens when browsing on the net.
(The last one happened yesterday.)
thanks!

 

[Tmagic650]

What antivirus program are you running?

 

[amirt3]

What antivirus program are you running?

At first I had Norton antivirus; but now I use ESET nod32 v5.

 

[Tmagic650]

Try removing ESET temporarily and see if the computer stabilizes...