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BSOD request for help

By Savage1701
Nov 8, 2006
  1. I am getting recurrent BSOD's. Microsoft says it is a driver issue, but of course they can't tell me which one. :)

    I attached 5 minidumps. If anyone has any ideas, I'd appreciate the help.

    Thanks.
     

    Attached Files:

  2. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    one points to SAVRT.SYS wich is from norton.
    another points to SYMTDI.SYS wich is norton internet secur...
    another looks like it was caused by Stack Init f8aaa000 Current f8aa94d4 Base f8aaa000 Limit f8aa7000 Call 0 pay attention to current and to the limit you have pass the limit

    the last file points to SYMEVENT.SYS another norton i think it is safe to say the problem is being caused by norton

    http://service1.symantec.com/SUPPORT...7?OpenDocument

    this should help you fix your problem
     
  3. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    also try to update it
     
  4. Savage1701

    Savage1701 TS Enthusiast Topic Starter Posts: 153

    No Norton products installed.

    The problem is that there aren't any Norton products installed on this computer. That was one one of the first things I thought of - Antivirus playing havoc with the system. Any other thoughts?
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

  6. Savage1701

    Savage1701 TS Enthusiast Topic Starter Posts: 153

    OK, I will check the RAM. Also, you were right - at one point Norton was on the machine, just not when I got it. Maybe they failed to uninstall it correctly, etc.

    Thanks for your help.
     
  7. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    you could get a tool from sysmantech called norton remover to remove it fully
     
  8. Savage1701

    Savage1701 TS Enthusiast Topic Starter Posts: 153

    Thank you.
     
  9. Charlie Mancuso

    Charlie Mancuso TS Rookie

    If you know how to edit the registry (regedit), you can remove all the traces of norton. You can use the removal tool as well. Tool is safer if your not sure about what your deleting.
     
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