My Dad has communication problems and currently needs his XP computer to take part in a clinical trial. I am over for a few days and he has asked me to sort a problem out.
His computer, an XP, has suddenly started crashing, maybe 1 time out of 10, when he turns it on, and quite often when he has just viewed a clip on Youtube.
The mini dump (is that the term?) is Bad Caller Pool and the data is as follows:
0X000000C2 (0X00000007, 0X00000CD4, 0X024C0000, 0X84A81008)
No new software has been installed, nor hardware... I presume I will need to update a driver? But I don't know what the above data is telling me. If someone on here could point me in the right direction, it would be much appreciated.
His computer, an XP, has suddenly started crashing, maybe 1 time out of 10, when he turns it on, and quite often when he has just viewed a clip on Youtube.
The mini dump (is that the term?) is Bad Caller Pool and the data is as follows:
0X000000C2 (0X00000007, 0X00000CD4, 0X024C0000, 0X84A81008)
No new software has been installed, nor hardware... I presume I will need to update a driver? But I don't know what the above data is telling me. If someone on here could point me in the right direction, it would be much appreciated.