TechSpot

BSOD without name

By jmbslave
Sep 3, 2009
  1. Hi everyone !

    3 days ago my pc begun to display he BSOD a few minutes after startup.
    I have tried memtest, I even repaired XP but the BSOD is still after me like a curse.
    I have just found this forum and you are my last hope !

    you can download my dmp at : www[DOT]box.net[SLASH]shared[SLASH]7bxvnbvkdi

    As you will see the analyse of the .dmp tell almost nothing about what caused the stop....



    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, f347980e, b8231a20, 0}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: f347980e, The address that the exception occurred at
    Arg3: b8231a20, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L'instruction   "0x%08lx" emploie l'adresse m moire "0x%08lx". La m moire ne peut pas  tre "%s".
    
    FAULTING_IP: 
    +1e7952f00d3dfdc
    f347980e ??              ???
    
    TRAP_FRAME:  b8231a20 -- (.trap 0xffffffffb8231a20)
    Unable to read trap frame at b8231a20
    
    CUSTOMER_CRASH_COUNT:  2
    
    DEFAULT_BUCKET_ID:  DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    UNALIGNED_STACK_POINTER:  0000000f
    
    LAST_CONTROL_TRANSFER:  from 00000000 to 95057b51
    
    STACK_TEXT:  
    00002020 00000000 00000000 00000000 00000000 0x95057b51
    
    
    STACK_COMMAND:  kb
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUCKET_ID:  INVALID_KERNEL_CONTEXT
    
    Followup: MachineOwner
    ---------
    
    kd> lmvm Unknown_Module
    start    end        module name
    kd> .trap 0xffffffffb8231a20
    Unable to read trap frame at b8231a20
    
    does anyone know how to find what's causing it ??


    PS: Sorry for my broken english, it's not my mother tongue
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x8E errors are almost always caused by hardware and are especially a strong indicator of corrupted memory. How many Passes did you allow Memtest to run?

    Also, please give us your system specs along with the security software you are running.
     
  3. jmbslave

    jmbslave TS Rookie Topic Starter

    I did 2 memtest passes... is it enough ?

    The PC is quite old, i bougth it in 4 years ago, and it worked fine until today.I just changed the alim a couple of days ago.


    OS: Win XP SP2
    MOTHERBOARD :MSI K9N NEO F
    PROC : AMD A64 3800 1,4Ghz
    RAM : 2x512 DDR2
    HDD : 200 Go UDMA 7200T 8Mo cache
    VIDEO CARD : Nvidia NX 6600 Gt 256 DDR2
    ALIM : Advance 500W
    WIFI : PCI MENTOR Wifi card
     
  4. jmbslave

    jmbslave TS Rookie Topic Starter

    oups...
    I just realised that my security software license was over since i don't know when...
    i'm gonna do a malware check
     
  5. jmbslave

    jmbslave TS Rookie Topic Starter

    Do i have to check my video memory too ?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    At this point no onthe video memory. Memtest needs to run a minimum of 7 Passes and if you run it for more so much the better.
     
  7. errorjack

    errorjack TS Rookie

    To run memtest, do I need to burn it to a CD or put it in a floppy disc?
     
  8. jmbslave

    jmbslave TS Rookie Topic Starter

    Ok I ran memtest all night, which makes 14 passes, and no errors were detected.

    I also checked for viruses and malware in safe mode, there were some but the BSOD kept coming at each startup.

    As I told you I repaired XP and it seemed that it's when windows does some auto-updates that the BSOD comes.
    I set back to a restauration point and disabled auto-updates. Now the BSOD is gone. But I have SP2 without any update, and the problems is some programs don't run very well :/
    Also i thinks it's a bad thing for my computer's safety isn't it ?
     
  9. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Here is the question that needs to be answered: Are you fully free of infection? Certain viruses, et.al. will often attempt to prevent updating of any kind or they will attempt to abort any security software from carrying out their tasks.

    I suggest going to the Virus and Removal forum, read the Updated 8 Step sticky, follow the steps -- do them all. And then post there with the three required logs attached.

    Then update to SP 3.
     
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