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BSOD

By Bradner
Jan 20, 2014
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  1. Hello guys. My problem is a BSOD report. The report from event viewer is
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2014-01-20T17:50:40.075602800Z" />
    <EventRecordID>76802</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Bradner-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">10</Data>
    <Data Name="BugcheckParameter1">0xfffff6fb41740020</Data>
    <Data Name="BugcheckParameter2">0x2</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0xfffff800034c55e1</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    and also I have a blue screen report from appcrashview which is
    Version=1
    EventType=BlueScreen
    EventTime=130347138449116113
    ReportType=4
    Consent=1
    ReportIdentifier=624600ad-81fb-11e3-8a56-9507fa757660
    IntegratorReportIdentifier=012014-4071-01
    Response.type=4
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.768.3
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1032
    UI[2]=C:\Windows\system32\wer.dll
    UI[3]=Windows has recovered from an unexpected shutdown
    UI[4]=Windows can check online for a solution to the problem the next time you go online.
    UI[5]=&Check for solution
    UI[6]=&Check later
    UI[7]=Cancel
    UI[8]=Windows has recovered from an unexpected shutdown
    UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
    UI[10]=Close
    Sec[0].Key=BCCode
    Sec[0].Value=a
    Sec[1].Key=BCP1
    Sec[1].Value=FFFFF6FB41740020
    Sec[2].Key=BCP2
    Sec[2].Value=0000000000000002
    Sec[3].Key=BCP3
    Sec[3].Value=0000000000000000
    Sec[4].Key=BCP4
    Sec[4].Value=FFFFF800034C55E1
    Sec[5].Key=OS Version
    Sec[5].Value=6_1_7601
    Sec[6].Key=Service Pack
    Sec[6].Value=1_0
    Sec[7].Key=Product
    Sec[7].Value=768_1
    File[0].CabName=012014-4071-01.dmp
    File[0].Path=012014-4071-01.dmp
    File[0].Flags=589826
    File[0].Type=2
    File[0].Original.Path=C:\Windows\Minidump\012014-4071-01.dmp
    File[1].CabName=sysdata.xml
    File[1].Path=WER-7191-0.sysdata.xml
    File[1].Flags=589826
    File[1].Type=5
    File[1].Original.Path=C:\Users\Bradner\AppData\Local\Temp\WER-7191-0.sysdata.xml
    File[2].CabName=Report.cab
    File[2].Path=Report.cab
    File[2].Flags=196608
    File[2].Type=7
    File[2].Original.Path=Report.cab
    FriendlyEventName=Shut down unexpectedly
    ConsentKey=BlueScreen
    AppName=Windows
    AppPath=C:\Windows\System32\WerFault.exe

    Please help!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here. What are you doing with the computer when the BSOD's are most likely to happen and what are the specs of this "sick" computer?
     
  3. Bradner

    Bradner TS Rookie Topic Starter

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Is Windows installed on the 55GB SSD?
     

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