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BSODs, sluggish performance and error category (102)!

By Xaliave
Mar 29, 2011
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  1. The two errors that make my screen go blue:

    Error code 00000024, parameter1 001902fe, parameter2 9ec54f60, parameter3 9ec54c5c, parameter4 b7e48487. (Says its event code 1003 in event veiwer)

    and

    The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 9 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.


    Also attached is my Hijack this report, to further help you in fixing my problem.

    Thanks a lot!
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    For this forum we need the minidump files; the Hijack this would be utilized on our Virus and Malware Removal forum as per the instructions given in the UPDATED 8 Step sticky on that forum.

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  3. Xaliave

    Xaliave TS Rookie Topic Starter

    C:\WINDOWS\Minidump this folder is empty

    My bad if I'm looking in the wrong folder
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Enabling Minidump Files


    For XP:

    1. Right click My Computer > click Properties > click Advance tab

    2. The Advance Screen at the bottom right has Error Reporting. Click this on.

    3. Click Enabled error reporting and also check both boxes underneath: Windows operating system and Programs.

    4. Now click Choose Programs and click All Programs. Then click Okay and that screen will close. At the next screen click Okay and that will close.

    5. You are back to the Advance screen. Find the Start up and Recovery which has underneath it System startup, system failure, and debugging information. Click the Settings box.

    6. Another screen will open. You want the System failure section. Enable all three boxes.

    7. Under these boxes is Write debugging information. Choose the option Small memory dump (64kb). Click OK and that screen will close.

    8. Click OK one more time and you'll be finished. Now the ability for your system to write minidumps should be enabled.



    For Windows 7:

    1. Go to the Control Panel, choose 'System And Security', and then click 'System', and then click the 'Advanced System Settings' link.

    2. In the opened window, click the 'Advanced' tab and then inside the 'Startup And Recovery' frame, click the 'Settings' button.

    3. In the opened 'Startup And Recovery' window, there is 'Write Debugging Information' section. You should set the combo-box in this section to 'Small memory dump', and then click 'ok' to confirm the change.
     

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