Hello and welcome to Techspot.
Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how
HERE.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
Buyertools Reminder
Close control panel.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: (no name) - {3FD6B99C-A275-46ea-8FD1-3D63986E51E4} - C:\WINNT\system32\isibuphk.dll
O8 - Extra context menu item: amazon Search - C:\Program Files\Buyertools Reminder\Searchamazon.htm
O8 - Extra context menu item: amazon Start Search - C:\Program Files\Buyertools Reminder\Searchamazon.htm
O20 - Winlogon Notify: winorl32 - winorl32.dll (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
Buyertools Reminder<Delete the entire folder.
C:\windows\system32\
blank.htm
Delete all files in AVg Antispyware quarantine.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINNT\system32\isibuphk.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log.
Regards Howard :wave: :wave:
This thread is for the use of hollywood691 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.